Pothole and Pavement Problems
The Department of Public Works is responsible for the repair or reconstruction of streets and sidewalks in order to ensure that all public right if ways are safe and accessible at all times.
If you would like to report a street or sidewalk defect, please call the Public Works Operations Center at 617/349-4800, 617/349-4846 or email firstname.lastname@example.org.
Please leave your name, phone number and the address of the defect. To report potholes, please call the pothole hotline at 617/349-4854 or email email@example.com. Please provide the street address closest to where the pothole is located.
You may also use the new iReport app to report issues on the spot!
For More Information
For more information, please contact the Department of Public Works, 617/349-4800