For all emergencies, call 911.

State clearly the nature of the emergency and be prepared to answer a few routine, and very quick, follow-up questions.

Attempt to calmly and clearly give as much information as possible in order to expedite the appropriate emergency response. Information should inlcude:

• the nature of the emergency
  • what is the emergency
• the exact location of the emergency
  • street adress
  • inside or outside
  • floor and/or apartment number
• your location
• your telephone number