Contact Us

If you have any questions about the Drinking Water in Cambridge, Please email us at cwd@cambridgema.gov . If you are experiencing a water related emergency; call the Water Department at 617 349-4770. 24 hours a day.

Billing inquiries 617 349-4771

Meter Reading 617 349-4775

Water Quality Laboratory 617 349-4780

Fresh Pond Reservation Management 617 349-4762

Construction Issues 617 349-4770

Cross Connections 617 349-4778

Engineering 617 349-4770

Managing Director 617 349-4792

Watershed Protection 617 349-4781

The Water Department Business hours are: Mondays 8:30am-8pm Tuesdays-Thursdays 8:30am-5pm and Fridays 8:30am-Noon

If you have any questions concerning drinking water in Cambridge, Please feel free to contact us at : Cambridge Water Department 250 Fresh Pond Parkway, Cambridge, MA 02138 or at 617 349-4770 or email us at cwd@cambridgema.gov. If there is a water related emergency of any kind call 617 349-4770 24hrs a day.