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Your use of this web site is subject to the conditions and qualifications described below. By using this City of Cambridge web site, you agree to accept such conditions and qualifications.

NO WARRANTIES: All documents, files or data accessible on or through this web site (this term includes, but is not limited to, this page, linked pages and sub pages) of the City of Cambridge, its agencies, departments, boards, commissions and offices are provided solely to facilitate public access to information. The City of Cambridge attempts to provide current and accurate information on this web site but cannot guarantee the accuracy or currency of any materials or information on its web site. The City of Cambridge provides such documents, files or data accessible on or through this web site "as is" and without warranty of any kind, either expressed or implied, including, but not limited to, accuracy, currency, reliability, omissions or completeness. The City of Cambridge shall not be liable for any claim for damages, including lost profits, consequential or punitive damages, exemplary, incidental, indirect or special damages, relating in any way to the documents, files or other data accessible on or through this web site, including, but not limited to, claims arising out of or related to electronic access or the transmission of data or viruses. The content of this web site is subject to change without notice.

LINKS TO OTHER SITES: The City of Cambridge's site has links to other local, state and/or federal agencies, as well as links to other organizations. This linking does not constitute the City of Cambridge's endorsement of or support for any web page, site, organization, products, policies, services or information and the City of Cambridge makes no representations or warranties concerning such web page or site regarding its content or suitability. The City of Cambridge's disclaimer of warranties as described in paragraph one, shall apply to all links to non-City of Cambridge web sites and pages.

NO LEGAL OR OTHER NOTICE: Communications to the City of Cambridge via this web site shall in no way be deemed to constitute legal or official notice to the City of Cambridge, its agencies, departments, boards, commissions, officers, employees, representatives or agents with respect to any existing, pending or future claim or cause of action against the City of Cambridge or any of its agencies, departments, boards, commissions, officers, employees, representatives or agents where notice is required by federal, state or local law. No communications to the City of Cambridge via this web site shall be deemed to constitute legal or official notice for any purpose.

COMMERCIAL USE PROHIBITED: This web site and the contents are intended only for the individual, non-commercial use of web site users. No user of this web site may resell, republish, print, download or copy any portion of this web site or the contents for commercial use without the prior written consent of the City of Cambridge, except that reasonable copying or printing of its contents for individual, non-commercial use is permitted.

SECURITY: For site security and to ensure that this service remains available to all users, this municipal government computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, deny service, otherwise cause damage, or access non-public information. Unauthorized attempts to upload information or change information are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Infrastructure Protection Act of 1993. Information regarding possible violations of law may be provided to law enforcement officials.

The Cambridge Water Department (CWD) is a municipally owned and operated water utility serving approximately 101,000 permanent residents. The department is under the general direction of the City Manager, while a five-member Water Board, made up of Cambridge residents appointed by the City Manager, serves as an advisory group to the Department. The CWD is regulated by Federal and State drinking water codes and is comprised of five major divisions: Administration/Business, Engineering and Program Development, Water Quality and Treatment Operations, Transmission and Distribution and Watershed Protection. The Departments’ responsibilities include:

Protecting tributaries and reservoirs in a 25-square mile watershed within and outside of the Cambridge City limits to ensure the highest raw water quality.

Operating, maintaining and improving a 24-million gallon per day water treatment facility to purify the water to a level that not only meets, but also exceeds, Federal and State drinking water standards.

Protecting, maintaining and improving the Fresh Pond Reservation as the City’s terminal water supply reservoir and its largest open space.

Operating, maintaining and improving the 190 miles of piping network, including the pipeline that brings the raw water from upcountry to Fresh Pond as well as the subsurface water distribution system throughout the city.

Providing engineering, design, permitting, construction services and contract administration for water and other City projects.

Protecting purified water from potential hazardous contamination through improper connections to the piping network.

Removal of lead water services wherever possible.

Responding to and repairing leaks throughout the water piping network 24 hours per day, 7 days per week and 365 days per year.

Support emergency and snow removal needs of the City of Cambridge.

All of the operating, capital and debt services relating to the Cambridge Water Department are financed by the sale of water. An increasing water rate structure serves to promote water conservation by means of a progressive pricing schedule that raises the cost of water in blocks of higher consumption.

The City continues to offer the Senior Citizen Discount Program of 10 or 25 percent on water/sewer bills, depending on certain qualifications.