Cambridge Water Department's Customer Service Division

The "High Read" Notification Program

Summertime Watering may effect your Water Bill

The Cambridge Water Department 's "High Read" notification program allows the Water Department to contact property owners soon after an incident of  high usage is detected. Speedy notification will allow property owners to repair any leaks that may be causing the high read thus minimizing the impact on the Water and Sewer Bill. The program will need customers to update contact information so the Water Department is able to contact property owners as soon as a "high read" is detected. Please call Brian McCoy at 617 349-4771 or email Brian at:  HighReads@cambridgema.gov  with Account number, phone number, mailing address and email address.