A CONSUMER QUIZ TESTING YOUR KNOWLEDGE OF YOUR CONSUMER RIGHTS.

1. Do you have three days "cooling off period" to cancel the following contracts:

 

(blank) Yes No a. door to door sales

(blank) Yes No b. health club membership

(blank) Yes No c. new car purchase

(blank) Yes No d. major applicance purchase

(blank) Yes No e. telephone sales

 
2. If the following is found to be defective at, or very near the time of purchase, you: (choose "A" or "B")

(A) can demand your money back

(B) must allow item to be repaired

 

(blank) A B a. new car

(blank) A B b. toaster

(blank) A B c. floor model TV

(blank) A B d. replacement windows

 
3. If you order something through the mail and five weeks later it has not arrived, can you cancel the order and get a refund?

(answer Yes or No) Answer: (blank) Yes No 

 

4. When you hire a contractor to do home repair work (over $1,000), must you pay him in full before he starts if so requested?

(answer Yes or No) Answer: (blank) Yes No 

 

5. If a dry cleaner ruins your best coat, can you expect an insurance claim form and quick settlement from the merchant?

(answer Yes or No) Answer: (blank) Yes No 

 

6. If you purchase goods over the telephone or by mail, it is best to use the following method of payment:
[ No Answer ] [ Cash ] [ Check ] [ Credit Card ]

 

7. If merchandise is sent to you and you did not order it, you:

(blank) a. must send it back by registered mail b. can keep it and not pay the bill 

 

8. If a product has been endorsed by Art Linkletter or Ed McMahon should you be more confident that it is a good one?

(answer Yes or No) Answer: (blank) Yes No 

 

9. If you voluntarily give out your credit card number over the telephone, are you stuck with the purchase? (answer Yes or No) Answer: (blank) Yes No