Common Cause Massachusetts presented Cambridge with the 2008 E-Government Award in recognition of its commitment to open government by posting all key government records on its Web site.

Purpose and Overview

The Information Technology Department provides centralized information technology to approximately 1000 users working in 42 departments located in 40 municipal buildings. Information Technology Department supports enterprise-wide municipal applications for Finance and Human Resource systems, Customer Service and Geographical Information Systems. The department has directed the installation of a fiber optic network that provides high speed and reliability to facilities throughout the City assuring increased performance for enterprise applications and complete connectivity via the world wide web (WWW). The City web site continues to be enhanced, under the guidance of the Information Technology Department department, as a tool for residents, employees, business owners and visitors of the City of Cambridge. It provides easy access to important City resources and information as well as the ability to transact business remotely through services such as the new on line payment options and the ability to automatically submit forms for various departmental business. Overall, Information Technology Department serves as technical consultants and provides desktop, network, application and systems management services for all City Departments and for the Cambridge community at large.