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Recycling
«-- Recycling Home        
  Frequently Asked Questions
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In this section:

  1. What should I do if my recycling was not picked up?

  2. Why would my recycling be left at the curb?

  3. What types of items can I put out in my blue bin for recycling collection?

  4. How do I get a blue bin for recycling?

  5. What types of items can I put out for trash pickup?

  6. When is yard waste collection and what is accepted?

  7. I would like to get rid of some furniture, what are my options?

  8. What should I do with appliances?

  9. There are abandoned appliances in the street, how can we get them picked up?

  10. How can I get rid of a computer or television?

  11. I can recycle but I cannot carry the blue bin...

  12. Are there any exemptions to the recycling program?

1. What should I do if my recycling was not picked up?

Recycling must be set out by 7am on your collection day, or after 6pm the night before. If there is an orange rejection sticker on your bin, take note of why it was rejected and make sure that your recycling is properly prepared for next week’s pick up. Click here for a brochure on guidelines for proper preparation.

If your recycling was missed, call 617-349-4800 and give the address of the missed pick up. Always leave us your name and a return phone number. DPW will schedule pick up with our contractor, F.W. Russell for the following day.

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2. Why would my recycling be left at the curb?

There are several common problems to be aware of in terms of preparing your recycling for collection. Please avoid these common problems to ensure pickup of your recycling:

  • No Plastic Bags for Paper and Containers
    The recycling processing plant does not accept plastic bags. Most plastic bags (#2) can be brought to your local grocery store for recycling and also to the Recycling Drop-Off Center.

  • No Plastic Bags for Yard Waste
    Plastic bags will not decompose with your leaf and yard waste. Please note that rubbish or recycling crews will not pick up yard waste in plastic bags. Click here for proper yard waste preparation instructions.

  • Do Not Mix Paper and Containers
    The recycling truck has two separate compartments for paper and containers and they are ultimately sorted in two separate areas at the recycling processing plant. Keep papers and containers separate.

  • Unflattened and/or Large Cardboard
    Cardboard that is longer than 3 feet by 3 feet will not fit in the recycling truck and unflattened cardboard causes the truck to fill up too quickly since the material is not compacted.

  • Dirty (Contaminated) Recyclables
    Containers that are not rinsed out and paper/cardboard with food waste can contaminate the rest of the truckload and result in additional processing costs.

  • No Dirt, Rocks or Large Tree Limbs for Yard Waste
    You must call a private hauler for these materials.

  • Heavy Barrel or Bag of Yard Waste
    Our drivers cannot lift heavy barrels or bags of yard waste. Usually heavy yard waste set-outs contain large amounts of wet leaves, excessive amounts of soil on roots, and so forth. Please divide this material into two bags or barrels and put it out for collection on your next collection day.

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3. What types of items can I put out in my blue bin for recycling collection?

Curbside recyclable items include paper (newspaper, magazines, phone books, mixed paper, beverage containers, drink boxes, paperboard – place in a paper bags or bundled with a string); cardboard (flattened and cut 3’ x 3’ or smaller); and glass, metal and plastic containers (foil, aluminum pie trays, aerosol cans, all colors of glass, milk, water and juice jugs, plastic containers #1-#7 – rinse out containers). No plastic bags. Papers and containers must be kept separate. For more information visit the links below:

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4. How do I get a blue bin for recycling?

Bins can be picked up at Public Works, 147 Hampshire St in the reception area during regular business hours Monday 8:30-8pm, Tuesday through Thursday 8:30-5pm and Friday 8:30am-noon, or at the Recycling Drop-Off Center in the rear of 147 Hampshire Street on Tuesdays & Thursday from 4:00pm – 7:30pm and on Saturdays from 9:00am-4:00pm. Click here for bin deliveries to your residence.

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5. What types of items can I put out for trash pickup?

All household trash not presently being picked up at curbside for recycling (recyclable items include glass, metal, & plastic containers, paper, cardboard, & yard waste). We also do not pick up household hazardous waste (paint, chemicals, fluorescent bulbs, tires, car batteries). Alkaline batteries are safe to dispose with household trash.

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6. When is yard waste collection and what is accepted?

Yard waste is collected late spring to early winter. Yard waste must be set out by 7am on your collection day, or as early as 6pm the day before. Place the following yard waste materials in 30-gallon paper refuse bags or barrels labeled with yard waste stickers: leaves, grass, plants, shrub prunings and twigs – thinner than your thumb and shorter than your arm. Do not include food, soil, rocks, tree limbs, or trash. Yard waste is not accepted in plastic bags and will not be picked up by rubbish or recycling crews. Call 349-4800 for stickers and exact collection dates.

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7. I would like to get rid of some furniture, what are my options?

Help us reduce waste and encourage reuse by donating furniture in good condition. Click here for more information. Public Works will pick up one piece of furniture per week i.e. soft mattress and boxspring, wood filing cabinet, chair, small sofa, carpet (must be rolled up, tied and cut in 5’ lengths, no more than 3 bundles per week) etc. on your regularly scheduled trash day.

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8. What should I do with appliances?

Help us reduce waste and encourage reuse by donating working appliances. Click here for more information. The following items require a sticker for recycling removal: dishwashers, washing machines, clothes dryers, air conditioners, stoves, water heaters, refrigerators, metal desks and filing cabinets. Stickers can be purchased for $20 ($15 for seniors) at Public Works, 147 Hampshire Street, during regular business hours Monday 8:30-8pm, Tuesday through Thursday 8:30-5pm and Friday 8:30am-noon.

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9. There are abandoned appliances in the street, how can we get them picked up?

Please call the DPW Switchboard at 349-4800 or 349-4846 and report the location and type of appliance.

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10. How can I get rid of a computer or television?

Help us reduce waste and encourage reuse by donating your working computer and/or television. Click here for more information. Non-working monitors or televisions with a diagonal screen length more than 20” require a sticker for recycling removal. Stickers can be purchased for $20 ($15 for seniors) at Public Works, 147 Hampshire St during regular business hours Monday 8:30-8pm, Tuesday through Thursday 8:30-5pm and Friday 8:30am-noon. Residents and City-served trash customers may place one computer monitor or television (with a diagonal screen length 20” or smaller) per week at the curb for recycling on the regular rubbish collection day. Hard drives and keyboards are also accepted.

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