Water Service Line Coverage
Many Cambridge residents have received solicitations from one or more companies suggesting that the homeowner needs "Water Service Line Coverage." As these solicitations contain due dates and amounts due, many residents are misunderstanding these letters as bills from or endorsed by the City-They are not!
Neither the City of Cambridge nor the Cambridge Water Department has endorsed the services referred to in the letters or is affiliated with the companies mentioned in the solicitations.
If you have any questions or concerns, please contact the Cambridge Water Department at 617-349-4770 or email us. If you have any questions about a particular company or solicitation letter, you may contact the Cambridge Consumers' Council's Informational Hotline at 617-349-6150 or via email or the Massachusetts Attorney General's Public Inquiry and Assistance Center at 617-727-8400.