The Clerk's Office Staff
The Clerk's Office staff takes pride in excellent customer service. Staff members are always willing to take the time to help customers research records and to find the answers to the wide variety of questions that the public brings to this busy office.
The four front desk clerks are "front line" staff who manage the birth, death and marriage records and a variety of other permits, licenses and records, as well as helping customers at the counter and fielding telephone inquiries and requests. Four other staff members spend the majority of their time on City Council work, preparing the weekly meeting agenda, staffing the committee meetings, and recording and indexing the actions taken by the Council. The remaining two staff members spend half their time on vital records and half on City Council work. In addition to being an expert in the particular records she manages, each clerk knows all other records well enough so that the Office never has to tell a customer to come back another time because an individual record keeper is out.