Cambridge Relaunches Accessible Cambridge Taxicab Dispatch Program


picture of accessable taxi

Cambridge—September 23—The City of Cambridge’s Accessible Cambridge Taxicab Program (“ACT Program”) recently relaunched its dispatch service with a local taxicab company serving as the new manager of the dispatch system. Checker Cab Company, a longtime staple in the Cambridge taxicab industry, will now coordinate the calls for service for the City’s wheelchair accessible taxicabs.

The Cambridge taxicab fleet maintains eight accessible taxicabs. These taxicabs—some vans, some minivans—serve the general public twenty-four hours a day, seven days a week; however, priority service is given to elderly and disabled passengers. Cambridge accessible taxicabs operate as any other Cambridge taxi: they may be flagged down on the street, boarded at a taxi stand, or contacted by telephone.
For an accessible Cambridge taxicab, call:
Accessible Cambridge Taxi Program at 1-866-654-1003

Regular Cambridge taxi meter rates are in effect for all accessible taxicab service. The most recent list of all taxicab rates can be found on the License Commission’s Hackney website located at

Taxi Discount Coupons remain available at no charge for Cambridge residents who are 60 years of age and older, or who have a disability. Coupons have a face value of $2.50. Passengers may use one coupon if the one-way fare is up to $7.00 or a maximum of two coupons if the one-way fare is over $7.00. For more information about the Taxi Discount Coupon Program or the Accessible Cambridge Taxicab Program, contact:
Cambridge License Commission - 617-349-6140 (voice) or 617-349- 6112 (TTY)
Cambridge Council on Aging - 617-349-6220 (voice) or 617-349- 6050 (TTY)
Cambridge Commission for Persons with Disabilities - 617-349- 4692 (voice) or 617-492-0235 (TTY)

Visiting City Hall

Cambridge City Hall

795 Massachusetts Ave
Cambridge MA, 02139
Ph: 617-349-4000
TTY: 617-349-4242

Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

City Department Directory

Richard C. Rossi
City Manager

Lisa C. Peterson
Deputy City Manager