City Offers Help to Retailers and Restaurants by Sponsoring Best Retail Practices Program


Asmara Restaurant

The City of Cambridge Department of Community Development is  pleased to announce that the City will once again be offering its Best Retail Practices Program to assist retailers, restaurateurs and storefront  business owners in Cambridge Best Retail Practices (BRP) brings professional advice to independent retailers in the areas of store and restaurant design, layout and visual merchandising, customer service and both traditional and social media marketing through workshops and one-on-one consultations.

Cambridge’s BRP’s 3-part program begins with a free 2½ hour workshop in which visual examples of current best practices are shared.  Everyone is sure to learn something new!  The workshop will be held Tuesday Sept. 17, from 8-10 a.m., in the Community Room of the City Hall Annex, 344 Broadway. We will also be providing more in-store consultation opportunities, with up to 16 in-store consultation appointments available for eligible Cambridge businesses.

Retail expert Christine Moynihan of Retail Visioning will present the free workshop and conduct 10 individual consultations.  Since 2003, she has brought the “tips, tools and tricks of the trade” of this program to over 1,000 business owners across the state and provided specific recommendations to over 370 shops, salons and restaurants.  Following the workshop, qualified owners of shops, restaurants and store front service businesses in Cambridge may apply to be one of the businesses that will receive a one-on-one, in-store consultation session with Moynihan – also for free!  These businesses will then receive a written report with specific ideas and recommendations for improving their businesses now and for the future.

Qualifying businesses will also have the opportunity to apply for up to $2,000 in federal grants to implement recommended improvements.   Criteria for the consultations and eligibility to receive the grant money will be explained at the workshop. 

Seating is limited and registration is recommended for this highly popular program.  For more information on the workshop, consultations and grants -- and to register for the workshop --please contact Pardis Saffari at: 617-349-4654 or by email:

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Cambridge City Hall

795 Massachusetts Ave
Cambridge MA, 02139
Ph: 617-349-4000
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Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

Richard C. Rossi
City Manager

Lisa C. Peterson
Deputy City Manager