Cambridge Postal Advisory Council

City of Cambridge Seal United States Postal Service Logo

The United States Postal Service established the Cambridge Postal Advisory Council (CPAC) in 1991 to serve as a community resource in terms of offering the customers’ perspective on the nature and quality of mail delivery service and other postal services in the City of Cambridge.

CPAC’s primary goal is to monitor customer trends and field any complaints that may arise. In addition to serving as a vehicle for customer complaints, CPAC serves as a venue to assist the Post Office in the development and implementation of new programs.