Cambridge Postal Advisory Council
The United States Postal Service established the Cambridge Postal Advisory Council (CPAC) in 1991 to serve as a community resource in terms of offering the customers’ perspective on the nature and quality of mail delivery service and other postal services in the City of Cambridge.
CPAC’s primary goal is to monitor customer trends and field any complaints that may arise. In addition to serving as a vehicle for customer complaints, CPAC serves as a venue to assist the Post Office in the development and implementation of new programs.
2010-2011 CPAC Members
Katherine Lydon, Cambridge Postmaster
Fran Griffith, Assistant to the Postmaster
Carols Orozco, Central Square Post Office Manager
Sheldon Cohen, Sheldon Cohen Associates and Cambridge Resident
Peter Gesell, Cambridge Resident
Anne Williamson, Cambridge Resident
John Gintell, Cambridge Resident
Leroy Craigwell, Cambridge Resident
Emma Watkins, City of Cambridge's Citywide Senior Center
Laura Nichols, City of Cambridge 's Consumers' Council
Terrence Smith, Cambridge Chamber of Commerce
Joanne Killackey-Hogan, Consumer Affairs Greater Boston District of the USPS