Map of Open Service Requests for Unshoveled or Icy Sidewalks

During snow operations, Public Works' goals are to chemically treat all major arteries within three hours of when snow begins, to keep main arteries plowed during all stages of a storm, and to clear all streets and the sidewalks bordering City property once a storm has stopped. If there is a location not already on the map that needs attention, please report additional unshoveled or icy sidewalks here.

Snow/ice clearing iReport requests are checked on a regular basis when our snow operations center is open. If you feel the situation is an urgent safety issue, please feel free to call our 24 hour emergency line at (617) 349-4800.

The map below displays a point for every currently open unshoveled or icy sidewalk report received from Cambridge iReport. Please note that some report locations are approximate, best-guess locations, based on the information available when the request was submitted. Additionally, there may be a time delay between when crews respond to a report and when the request is marked as completed.

Using the Map

  • You may zoom the map in and out by clicking the + and - icons on the map, or by scrolling your mouse wheel.
  • Clicking and dragging the map will allow you to move the zoomed view around.
  • Click on a marker to view information about the report it represents.

Know of an unshoveled or icy sidewalk not on this map? Report it here!

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Visiting City Hall

Cambridge City Hall

795 Massachusetts Ave
Cambridge MA, 02139
Ph: 617-349-4000
TTY: 617-349-4242

Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

Richard C. Rossi
City Manager

Lisa C. Peterson
Deputy City Manager