Pedicab Program

Pedicab 

Pedicab  Program 

The License Commission is pleased to announce that the Pedicab program has been extended. The purpose of the pilot program was to test and create a high-performing pedicab system that fits best with the diverse transportation network in Cambridge while ensuring the utmost safety of the general public.

The License Commission wishes to thank all applicants who participated in the pilot program!

PEDICAB  PROGRAM Scope

The License Commission is pleased to announce that Pedicab International, LLC of Plymouth, MA—will continue to operate ten pedicab vehicles from March 1, 2014 through December 31, 2014, weather permitting.  The normal hours of pedicab vehicle operation will occur from 10 am to 3am.

Pedicab International, LLC of Plymouth, MA will launch Cambridge Pedicab.

Cambridge Pedicab will be the newest branch of Pedicab International, LLC, which currently operates Plymouth Pedicab.  Cambridge Pedicab looks forward to training new ambassadors for the City of Cambridge (our pedicab drivers, of course) to answer questions, provide directions, and create a fun atmosphere for tourists and locals alike!  Flag us down, call us at 617-370-3707, request a pedicab through our website, or download our new Pedicab Finder app in the Android Market or iTunes Store. In addition, Cambridge Pedicab plans to offer the most comprehensive historic tours, “reverse valet” service,  and transportation services for other special events!

Monitoring and Reporting

Pedicab businesses will be required to submit a monthly report to the License Commission containing the following:

  1. The number of rides provided to the general public;
  2. The number of ride refusals, and reasons as to why;
  3. The number of citations issued to the business, or its operators, by any agent of the City of Cambridge, and any subsequent actions taken by the business to correct the citation matter;
  4. The number of consumer complaints received by the company, and the manner in which the complaints were addressed; and
  5. Any other information the License Commission deems relevant.

The License Commission is also in the process of crafting a consumer feedback mechanism for residents, tourists, and businesses to continue to gather community feedback.

Program CancelLation and License Revocation

A pedicab business may decide at any point to discontinue participation in the program by informing the License Commission in writing. If a permit holder fails to operate per the parameters granted under the Pedicab Business Operation Permit, the License Commission may revoke such license, unless the business provides a reasonable explanation to the Board of License Commissioners.

The License Commission reserves the right to revoke the Pedicab Business Operation Permit at any time when pilot program requirements, municipal ordinances or other applicable regulations are violated, or for any other reason if it is determined to be in the best interest of the City.

If a permit is revoked from an operating pedicab business, the License Commission, at its discretion, may choose to award the Pedicab Business Operation Permit to an applicant that was not originally selected.

Questions?

For more information, contact Elizabeth Y. Lint, at 617.349.6140. She can also be reached by email at pedicab@cambridgema.gov.

Important Documents

  • Cambridge Pedicab Rules and Regulations ["CPRR"] (PDF)  

The Cambridge Pedicab Rules and Regulations were amended by the Board of License Commissioners on February 25, 2013.

  • Pedicab Vehicle Registration and Inspection Packet  (PDF)
  • Pedicab Pilot Program Reporting Form (Word)
  • Pedicab Operator's License Application Packet  (PDF)

A pedicab operator application may be submitted by mail or dropped off in-person at the License Commission.  If you are submitting your application by mail, please include a $10.00 check or money order (made payable to the City of Cambridge), a copy of your driver's license, and a completed application form along with any requested supplemental material.  Applications should be mailed to:

Cambridge License Commission, Attention: Pedicab License Coordinator, 831 Massachusetts Avenue, Cambridge, MA 02139

 







Department Information

Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

Chairperson:
Andrea S. Jackson, Esq.