New Resident Info.

New Resident Information 


About Cambridge
Cambridge, Massachusetts is located in Middlesex County and has a population of 105,162 (2010 US Census) located in a 6.5 square mile area.  The city has a strong mix of cultural, demographic and social diversity, and is home to world-renowned educational institutions, Harvard University and MIT, as well as numerous high tech and bio tech companies.  Cambridge is an international community with 28% of residents being foreign born. For more demographics, click here

Moving Van Permits
Call 617-349-4721 or click here.

Resident Parking Permits
Permits to park on residential streets are issued by the Traffic Department. Your vehicle must be principally garaged in Cambridge. Proof of residency is required. One Visitor pass per household is available. Call 617-349-4700 or click here.


Electric: NSTAR, Ph.  1-800-592-2000 or visit:
Gas: NSTAR Gas, Ph. 1-800-572-9300 or visit:
Telephone: Verizon, Ph 1-800- 870-9999 or visit:
Cable TV: Comcast Cable, Ph. 1-888-633-4266 or visit:

City of Cambridge Payments

Real Estate Property Tax: Bills are issued twice annually and are generally due Nov. 1 & May 1.  Contact the Finance Department, Ph. 617-349-4220 or pay online for a small fee.  

Vehicle Excise Tax:
Bills are issued once annually.  Contact the Finance Department, Ph. 617-349-4220 or pay online for a small fee. 

Note: Residents may be eligible for certain property and vehicle excise abatements. for more info., click here.

Water/Sewer: Bills are issued quarterly (two actual bills and two estimated bills issued alternately). Contact the Water Department, Ph. 617-349-4770 or pay online for a small fee.  

City of Cambridge Programs and Services Overview

Adult Education and Employment Programs 
The Department of Human Service Programs helps adults improve their lives and increase their community participation through free educational programs and services, including computer classes, English classes, employment assistance and a transitional jobs program. 

Families, Youth and Seniors
The Department of Human Service Programs provides a wide range of services and programs that touch almost every sector in the city: from newborns to senior citizens, from school-aged children to homeless families, from non-profit organizations to local employers. Five fully-equipped youth centers provide year-round activities.

Getting Around Cambridge
Cambridge is committed to designing our city to help people to get around without driving, with an emphasis on pedestrian friendly intersections, bicycle lanes, traffic calming and public transit. Click here for more information.

The Cambridge Public Library is a dynamic, community-oriented system providing excellent services, collections and programs.  It is designed to work as a unified system with a strong main library and six active branch libraries each tailored to the unique constituencies and needs of its immediate neighborhood. Call 617-349-4040 or click here.

22-CityView (Municipal Channel)
Provides original and acquired programming, public meeting listings and live broadcasts of City Council meetings Mondays at 5:30 p.m., with rebroadcasts Wednesdays at 5 p.m. and Fridays at 10 a.m.

Pet Registration
Dogs must be registered with the Cambridge Animal Commission.  For a Dog License, call 617-349-4376 or click here.

Public Meetings:  
The city holds public meetings on a variety of topics.  The Cambridge City Council meets Mondays at 5:30 p.m. (except during holidays and summer break), in the Sullivan Chamber of Cambridge City Hall, 795 Massachusetts Ave.  Visit the
City's Calendar.

The Department of Human Service Programs, through its Recreation Division
provides quality, affordable and accessible recreational opportunities for residents of all ages in well-designed and maintained facilities which provide a wide range of services.  Call 617-349-6200 or click here.   

Recycling/Trash Collection:
Cambridge has a Mandatory Recycling Ordinance. Contact the Department of Public Works, Ph. 617-349-4800. For schedule information, click here

School Registration:
Call Cambridge Public Schools, Ph. 617-349-6400 or visit the CPS website.

School Closings:
Call the recorded Link Line at 617-349-6513 or visit the CPS website. 

Snow Emergency Parking Bans:
When the city declares a snow emergency, parking is prohibited on major streets and on one side of smaller streets as indicated by signs.  Cars will be towed to allow plows to clear the snow.  To find out if a ban has gone in effect or has been lifted, call the Traffic, Parking and Transportation Department, Ph. 617-349-4700, tune into 22-CityView, or visit the City's website

Snow Removal Ordinance:
Property owners are required to remove snow and/or ice from all sidewalks next to their home or business within a limited number of hours once snow stops falling.  More info., call Dept. of Public Works, Ph. 617-349-4800 or click here. 

Street Cleaning:
During designated street cleaning days, from April through December, cars must be moved. Check neighborhood signs for schedules and times, contact the Dept. of Public Works, Ph. 617-349-4800 or click here.

Voter Registration:
Call the Cambridge Election Commission, Ph. 617-349-4361 or click here

Youth Centers/Programs: 
Cambridge Youth Programs offer diverse, high quality programs that promote leadership and youth development through enrichment activities, unique experiences and opportunities to develop relationships with adults and peers. Click here for more.


Driver’s License/Vehicle Registration: Contact the Massachusetts Registry of Motor Vehicles, Ph. 1-857-368-8000.

Postal Service:  Ph. 1-800-275-8777 or visit: .  Also visit the city’s Consumers’ Council website.

Public Transportation:
The Red and Green lines of the Subway (known as the T) and numerous buses serve the City of Cambridge.
 Commuter Rail (Fitchburg Line) connects at Porter Square.  More info., contact Massachusetts Bay Transit Authority (MBTA), Ph. 1-800-392-6100 or visit:

Helpful Numbers:  

Emergency: Police, Fire and Ambulance                         911
Police (non-emergency)                                       617-349-3300
Fire (non-emergency)                                          617-349-4900
Cambridge City Hall Switchboard                   617-349-4000
TTY for City Hall                                                  617-349-4242
City Manager's Office                                        617-349-4300 
City Clerk                                                             617- 349-4260  
City Council Office                                             617- 349-4280
Mayor's Office                                                    617- 349-4321
Cambridge Public Health Dept.                       617-665-3800
Cambridge Public Schools                                617-349-6400
Public Works                                                       617-349-4800 
Traffic                                                                   617-349-4700 

Visiting City Hall

Cambridge City Hall

795 Massachusetts Ave
Cambridge MA, 02139
Ph: 617-349-4000
TTY: 617-349-4242

Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

Louis DePasquale
City Manager

Lisa C. Peterson
Deputy City Manager