Commonwealth Connect

Commonwealth Connect Logo

Cambridge Citizen Requests, Now Online & On the Go!

Commonwealth Connect is your direct connection for commonly requested City services. By using Commonwealth Connect, your request is automatically assigned to the responsible department, and you are given a tracking number and contact information in order to be able to follow up on your request if needed. Reporting an issue takes only a minute and helps make our city a better place to live, work and visit!

View Maps of Open Requests

You can now view interactive maps of open service requests for select report types:


Submit a Report Online

Submitting a report through Commonwealth Connect is quick, and easy. Simply enter information below and choose from the list of report types to send your request directly to the appropriate department for the quickest service.

Visiting City Hall

Cambridge City Hall

795 Massachusetts Ave
Cambridge MA, 02139
Ph: 617-349-4000
TTY: 617-349-4242

Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

Richard C. Rossi
City Manager

Lisa C. Peterson
Deputy City Manager