Cambridge Salutes Emergency Center Dispatchers

The City of Cambridge and its Emergency Communications Department are joining in the nationwide celebration of National Public Safety Telecommunicators Week April 9-15 to acknowledge the dedicated dispatchers who handle several thousand 9-1-1 calls each month.

We truly appreciate the incredible job that the women and men of the Emergency Communication Center do in order to act calmly and collected in their positions as the first, first responders to any emergency in Cambridge. Their ability to consistently help any caller, young or old, scared or angry, in distress or acting in their civic duty, is illustrative not only of their professionalism, but also of their commitment to public service and public safety.

While the Emergency Communications Department appreciates all its staff throughout the year and especially during this week, the Department is especially pleased to announce the 2016 Dispatcher of the Year: Brenda Gilchrist. Dispatcher Gilchrist has been a dedicated employee since 1993 and her positive attitude, professional knowledge, courage, foresight, alertness, skill, and willingness to go above and beyond in the call of duty make her an excellent selection for this recognition.

Learn more about the City's Emergency Communications Department and the emergency services you can register for, such as Code Red for City notifications and the RapidSOS Emergency Communications app.