Our goals are to chemically treat all major arteries within three hours of when snow begins, to keep main arteries plowed during all stages of a storm, and to clear all streets and the sidewalks bordering City property once a storm has stopped.
Public Works clears over 18 miles of sidewalk areas including those around schools, public buildings, parks and high volume bus stops. The City shares responsibility with the MBTA in clearing bus stops. If you have questions or concerns about specific stops, please contact us.
Pedestrian areas to be cleared are those areas surrounding City buildings, major squares throughout the City including Harvard, Central and Porter, and sidewalks and pathways surrounding City parks.
In addition, the City’s Traffic Department concentrates on clearing all City owned parking lots, garages, and the sidewalks and walkways surrounding them. Hand crews are dispatched throughout the storm and using both manual and mechanical means begin clearing and chemically treating these areas. Once the snow stops, City crews continue this effort along with the clearing of bus stops along some of the major bus routes, and residential properties that fall under the City’s snow exemption program.
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Dept of Public Works
147 Hampshire St
Hours of Service
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