The Street and Sidewalk Maintenance Division maintains and repairs all public sidewalks, streets, and curbs.  Residents are encouraged to report defects or concerns by calling the defect reporting hotline at 617.349.4854 or email  Please provide the address and as much detail as possible.


Report a pothole or defect


Residents are encouraged to report potholes and other street and sidewalk defects by using the online reporting form, calling the pothole hotline at 617.349.4854, or using Cambridge iReport.   Use your mobile phone..learn more

Please see links below for information on how to request other related services:
Street construction information
Street light repair
Street tree issues

Enforcement programs

Bicycle leaning against post

Street and Sidewalk Maintenance is also responsible for compliance issues related to streets and sidewalks, including:

Abandoned Bicycles
Business Sidewalk Use (displays and dining)
Botanical obstructions
Sign posting
Snow and Ice


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Service Requests

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Dept of Public Works

147 Hampshire Street
Cambridge MA 02139


Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm