Public Information Office

The Public Information Office (PIO) is responsible for creating and sharing timely and transparent information with the public and the media through various channels including the City's website, digital/social media, print publications, and more. PIO focuses on providing high-quality customer service by helping residents find information and access City services, while also leading many strategic initiatives for the City. The PIO team is happy to assist journalists covering the City of Cambridge. Please contact us for background information on particular stories, to arrange interviews with City staff, or for information on services and programs provided by the City. View City of Cambridge Media Relations Policy.

Media Contact

Lee Gianetti
Director of Communications and Community Relations
795 Massachusetts Avenue
Cambridge, MA 02139
lgianetti@cambridgema.gov
617-349-3317

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As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper.

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Service Requests

Enter a service request via Commonwealth Connect for things like missed trash pickups, potholes, etc.