U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Home > City Calendar > Customer Journey Mapping Workshop Series - Free

Customer Journey Mapping Workshop Series - Free

Location

Main Library
Community Room
449 Broadway
Cambridge, MA 02138

Get directions

Description

This workshop series is being hosted by TLE Consulting Group in partnership with the Local Enterprise Assistance Fund (LEAF) and the City of Cambridge. Free to All.

Participants will be learning about customer journey mapping where they will develop a journey map and a work plan for their businesses that seeks to address poor performance and increase customer engagement and retention.  This workshop series is aimed for business that have been in business for 5+ years.

This is class 2 of a 4-part series: May 30, June 6, June 13, & June 20. Register online here.

Tags

Page was posted on 4/18/2019 1:59 PM
Page was last modified on 7/24/2023 10:38 PM
Provide feedback on this page
Contact Us

How can we help?

Please provide as much detail below as possible so City staff can respond to your inquiry:

As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper.

Read our complete privacy statement

Service Requests

Enter a service request via SeeClickFix for things like missed trash pickups, potholes, etc.

Close