Informational Alert | Coronavirus Updates
NOTICE: Fall hours for contactless pickup of library holds at Main, Central Square, O’Neill, and Valente are now in effect. No appointments required. Request items online, by phone at 617-349-4040 or by email at library@cambridgema.gov.

COVID-19 and Reopening Updates

Library Reopening Updates: Nov. 18, 2020

  • All buildings remain temporarily closed to the public.
  • Contactless pickup of library holds now available the Main Library, Central Square Branch, O'Neill Branch, and Valente Branch during pickup hours. We are testing modified operations for cold and inclement weather and appreciate your patience during this time.
  • Due to the Thanksgiving holiday, contactless pickup will end at 5 p.m on Wed. Nov. 25 and be unavailable Nov. 26-27
  • Library services will be unavailable at Central Square Branch from Nov. 26-Dec. 20 due to a branch improvement project.
  • Patron assistance available by phone and email.
  • Main Library outside book drop is open for returns 24/7, and oversize returns accepted during contactless pickup hours. The Central Square Branch, O'Neill Branch, and Valente Branch accept returns during contactless pickup hours. Return hours for other branches are being offered on limited weekdays; see the Library calendar for details.
  • The Library is going fine free under a new pilot program.
  • We miss you and look forward to seeing you again at the Library soon.

 

Online Resources

While our buildings may be temporarily closed, our online resources are always available. Visit our one-stop guide for online services and programs available from the comfort of your home. https://cambridgepl.libguides.com/virtual
 

Frequently Asked Questions

When will library buildings be open to the public?

City and Library leadership are actively working on reopening plans that prioritize patron and staff health and safety and are informed by State requirements and public health data and guidance. We do not have exact dates at this time. Please continue to check this page for updates.

When will contactless pickup be offered at branches?

Contactless pickup is available at three branches: Central Square, O'Neill, and Valente. Please continue to check this page for service updates.

When are my borrowed items due?

Check your online library account or call us at 617-349-4040 to confirm the exact due date for each of your borrowed items.  

Can I return my borrowed items?

The Main Library outside book drop is open for returns 24/7. Oversize items can be returned during holds pickup hours; there will be a designated bin in the pickup area.

The Central Square Branch, the O'Neill Branch, and the Valente Branch accept returns during contactless pickup hours. Return hours will also be offered on a limited basis at other branches; see the Library calendar for days and times in your neighborhoods. You are welcome to return branch checkouts to the Main Library or any other Minuteman network libraries that are accepting returns.

Please allow one week for your returned items to be removed from your library account. We are receiving a high volume of returns, and we are also implementing a quarantine period for all returned materials for the safety of patrons and staff. Please be assured that no fines will accrue due to our extended processing times.

How can I get a library card while your buildings are closed?

Register online for a temporary Minuteman Library Network card. The temporary card will give you immediate access to select resources, including ebooks, audiobooks, and video via OverDrive (Libby). After we reopen, please visit any Library location with a picture ID and proof of address.

Massachusetts residents may also be eligible to register for a Boston Public Library eCard, which will allow you to use all BPL online resources including Lynda, Hoopla, and Kanopy.

My library card is expired. Can I renew it while you are closed?

Library cards that recently expired or are nearing expiration have been extended until June 15, 2021. If you are still having trouble using your library card, please contact us at library@cambridgema.gov.

What is my password or PIN? How can I reset it while you are closed?

Your password and PIN are the same thing. You can reset your password online.

What library resources are available from home?

We offer e-books, audiobooks, music, movies, magazines, and online learning resources via our eLibrary to Cambridge residents with a Cambridge Public Library card.

Massachusetts residents may also be eligible to register for a Boston Public Library eCard, which will allow them to use all BPL online resources, including OverDrive and Hoopla.