DPW workers repairing a pothole

To report a pothole, please fill out the form below. Requests are checked each business day and initial inspections scheduled within two business days of receipt (weather and other circumstances permitting).

If you feel the situation is in need of immediate attention, please call 617.349.4800 to speak to a staff member 24 hours/day.

Fields marked with a red asterisk (*) are required.

Your Contact Information

To receive automated emails updating you on the status of your request, please enter your contact info below.

Pothole Information

The State Department of Conservation & Recreation (DCR) maintains the following roadways: Alewife Brook Pkwy, Fresh Pond Pkwy, Land Boulevard, Memorial Drive, Soldiers Field Road, Cambridge Parkway, Concord Avenue Rotary and Greenough Boulevard. Contact DCR Commuity Relations @617.626.4973. The Massachusetts Department of Transportation (DOT) maintains McGrath & O'Brien Hwy, and all bridges located in Cambridge. Contact the Mass DOT @ www.massdot.state.ma.us/contactus.aspx#Contact or 617.986.5511 or 617.973.7306

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Cambridge Alert Network Logo

Visiting City Hall

Cambridge City Hall

795 Massachusetts Ave
Cambridge MA, 02139
Ph: 617-349-4000
TTY: 617-349-4242

Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

Richard C. Rossi
City Manager

Lisa C. Peterson
Deputy City Manager