Report an Unshoveled or Icy Sidewalk

Person shoveling a sidewalk

Cambridge requires property owners to remove snow from sidewalks next to their property or business within 12 hours of daytime snowfall and before 1:00 PM when snow has fallen overnight.

Property owners must also remove or melt all ice within 6 hours from the time the ice formed.

Your Contact Information
Unshoveled or Icy Sidewalk Information

Please provide as much detail as possible about the portion of the sidewalk you are reporting; you must provide at least a street name and number.

One address per report please

Visiting City Hall

Cambridge City Hall

795 Massachusetts Ave
Cambridge MA, 02139
Ph: 617-349-4000
TTY: 617-349-4242

Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm

City Department Directory

Richard C. Rossi
City Manager

Lisa C. Peterson
Deputy City Manager