Library Service Changes

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Contactless holds pickup unavailable January 2-31

To ensure the safety of the public and City staff, in-person services at City buildings, including contactless holds pickup at the Cambridge Public Library, are suspended from Saturday, January 2, 2021, through at least January 31, 2021.

  • Contactless holds pickup: All holds at the Main Library, Central Square Branch, O’Neill Branch, and Valente Branch will be inaccessible during this time period but will be made available when holds pickup resumes.

  • Library returns: Patrons are encouraged to keep their borrowed items until holds pickup service resumes. Due dates will extended to February 16, and no overdue fines will be charged. If you must return your items, the Main Library outside book drop will be open. No returns will be accepted at branches. Please note that takeout technology (laptops, Wi-Fi hotspots) cannot be returned in the outside book drop.

  • Phone service: There will be no phone service at branches during this time. Patrons in need of assistance should call the Main Library at 617-349-4040.

  • Email assistance: Patrons may contact Library staff at

Virtual programs and services will continue as scheduled. Patrons may check the calendar on the Library website for the most up-to-date information on virtual programs.


Page was posted on 12/31/2020 4:36 PM
Page was last modified on 1/13/2021 10:16 AM
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