The Street and Sidewalk Maintenance Division permits and inspects private and institutional construction in the public way (including sidewalks and ramps, streets, sewer connections, drainage structures, and cranes), permits and inspects business sidewalk use (including newsracks, A-frame signs, and outdoor dining), consults with contractors and utility companies, and provides technical assistance to homeowners.

Report a pothole or defect


Residents are encouraged to report potholes and other street and sidewalk defects by using Commonwealth Connect.

Please see links below for information on how to request other related services:
Street construction information
Street light repair
Street tree issues

Enforcement programs

Bicycle leaning against post

Street and Sidewalk Maintenance is also responsible for compliance issues related to streets and sidewalks, including:

Abandoned Bicycles
Business Sidewalk Use (displays and dining)
Botanical obstructions
Sign posting
Snow and Ice


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Service Requests

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Dept of Public Works

147 Hampshire Street
Cambridge MA 02139


Hours of Service

Monday: 8:30am-8pm
Tuesday-Thursday: 8:30am-5pm
Friday: 8:30am-12pm