Contact Us

Call or email us

We receive a large volume of phone calls and emails each day. Please allow 72-hours for us to respond before reaching out again. We can be reached by email at, by phone (voice) at 617-349-4700, or via 711 (relay). We’ve listed some other helpful information below.

Maintenance Issues

You can use Commonwealth Connect to report maintenance issues. Some of the issues that are most frequently reported to our department include issues related to traffic/pedestrian signals, traffic signs, and pavement markings.

Parking Tickets

You can get more information about how to pay or dispute parking tickets.

Vehicles Parked in Reserved Areas

If you have a Street Occupancy Permit and a vehicle is parked in your permit area, call the Cambridge Police Department non-emergency line at 617-349-3300 to request that the vehicle be towed.