Important Phone Numbers

You can use Commonwealth Connect to report issues by computer or on your smartphone, but if you prefer to call us directly, you can use these numbers.

General Information/Operator  (617) 349-4700
Parking Consideration  (617) 349-4394
Parking Enforcement Requests  (617) 349-4700
Hearing Officer (Voice Mail)  (617) 349-4730
Parking Ticket Information (617) 349-4700
Parking Ticket - Pay by Phone  (617) 491-7277
Resident Parking Permits (617) 349-4700
Street Occupancy Permits (617) 349-4721
Traffic Signal Maintenance  (617) 349-4729
Traffic or Parking Signs  (617) 349-4734
Pavement Markings (617) 349-4713
TTY/TDD
(617) 349-4621

Snow Emergency 

Snow Emergency Information  (617) 349-4700 
Public Works Department  (617) 349-4800 

Fax Numbers 

Administration (617) 349-4747 
Engineering  (617) 349-4747
Parking Consideration  (617) 349-4735
Parking Services  (617) 349-4735

Other Important Numbers

MA Registry of Motor Vehicles (857) 368-8000
MA Department of Conservation and Recreation (DCR)  (617) 626-4973
MA Department of Transportation (MassDOT) (877) MA-DOT-GOV