During snow operations, Public Works' goals are to chemically treat all major arteries within three hours of when snow begins, to keep main arteries plowed during all stages of a storm, and to clear all streets and the sidewalks bordering City property once a storm has stopped. If there is a location not already on the map that needs attention, please report additional unshoveled or icy sidewalks here.
Snow/ice clearing SeeClickFix requests are checked on a regular basis when our snow operations center is open. If you feel the situation is an urgent safety issue, please feel free to call our 24-hour emergency line at (617) 349-4800.
The map below displays a point for every unshoveled or icy sidewalk report received from SeeClickFix. Please note there may be a time delay between when crews respond to a report and when the request is marked as completed.
Know of an unshoveled or icy sidewalk not on this map? Report it here!
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