Emergency Communications

Established in 1995, the Emergency Communications Department combines two former units - the police 911 and dispatch center and the fire alarm office - into one modern, high-tech facility.

Emergency Telecommunications Dispatchers staff the Cambridge Emergency Communications Center where they answer 911 and other emergency phones, monitor fire box alarms, and maintain round-the-clock radio communications with all police, fire and contract ambulance units. They dispatch to all emergencies and calls for service, help field personnel coordinate and manage any possible public safety event or incident, operate a variety of computer equipment with access to law enforcement and other information, answer questions from citizens, and provide a wide variety of other services for citizens and responders alike


Contact Information

125 Sixth Street
Cambridge MA 02142


Hours of Service

Emergencies: 24/7 - 911
Administrative Office: M-F 8:30-5
Business Phone: 617-349-6911

Cambridge Alert Network

Cambridge Alert Network