Ultimate Customer Experience Webinar
12:00 PM - 2:00 PM Thursday, May 3, 2018
Neighborhood:
City Wide
Contact:
Rona Abrahams, rabrahams@cambridgema.gov, 617-349-4637
Presented by the Center for Women and Enterprise. Free and available to Cambridge residents and business owners only. Pre-registration is required.
Your business is established and you are ready to take the next steps. Start first with your customer's. In this session you will learn technical tools to help you enhance a customer's interaction with your website, strategies to keep in touch with your customers effectively, tips for gathering and responding to client feedback online and in-person, and more. This webinar is ideal for people with an established business who are looking to enhance and grow their operations.
The city does not discriminate on the basis of disability. The city will provide auxiliary aids and services, written materials in alternative format and reasonable modifications in policies and procedures to qualified individuals with disabilities upon request.