Transparency Portal

The Cambridge Police Department is committed to promoting transparency and providing the community with opportunities to engage and be informed. The transparency portal provides a centralized location for the most commonly requested public materials, including policies and procedures, trainings, use of force, complaints, and special reports. Placing these items in one place is meant to help residents, businesses and other interested parties locate information more effectively than before. We will update the portal as new information becomes available.

File a Complaint

To CPD: Complaints will be accepted from any source, whether made in person (125 Sixth St.), by mail, or over the phone (617-349-3384). You may also submit a complaint via e-mail.  

To PRAB: The City of Cambridge also has a Police Review and Advisory Board which will investigate complaints, review policies and make recommendations to the Police Commissioner. This Board is independent of the police department and is located at 51 Inman Street., Cambridge, 617-349-6155

Commend Exceptional Performance

Commendations will be accepted from any source, whether made in person (125 Sixth St.), by mail, or over the phone (617-349-3384). You may also submit a commendation via e-mail.

Procedural Justice Dashboard

Coming soon!
Contact Us

How can we help?

Please provide as much detail below as possible so City staff can respond to your inquiry:

As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper.

Read our complete privacy statement


Service Requests

Enter a service request via Commonwealth Connect for things like missed trash pickups, potholes, etc., click here