Informational Alert | Coronavirus Updates

DPW offices at 147 Hampshire St. are open to the public, by appointment only, Monday through Thursday. Appointments can be made by phone at 617-349-4800 or by email at Individual staff are also available for appointments outside of these hours as needed; please contact the office with the details of your issue, and we will coordinate with the appropriate staff member. Many DPW services can be provided online, and DPW phones are staffed 24/7 to respond to urgent concerns.


Industrial facilities can do their part to reduce stormwater pollution.

Snow and Ice Removal

When using road salt and other de-icers, melting snow carries those chemicals into waterways. These chemicals should be used carefully and applied them sparingly. When purchasing, read the labels on de-icing products and choose those that are not toxic to animals and plants. 

The Massachusetts Department of Environmental Protection has some guidelines on where and how to store road salt to protect our waterways.

Best Management Practices for General Industrial Activities

Stormwater runoff from industrial activities can have a significant impact on water quality by contributing sediment and other pollutants into waterways.  Following Best Management Practices (BMPs) for general cleaning, dumpster maintenance, material storage, spills, usage of cleaners and solvents, equipment maintenance, landscaping and irrigation, and snow and ice removal can reduce or eliminate pollutants from getting to local waterways. For information on proper BMPs click here and see other resources on this page.

Best Management Practices for the Automotive Industry

Improper disposal of automotive waste materials is harmful to the environment, hazardous to public health and violates state law.  Automotive industries include auto body & repair shops, car dealerships, gas stations, mobile fleet managers, and mobile fleet washing businesses. Best Management Practices include safe environmental procedures that protects public health and the environment.  

Parking Lot Maintenance

Permeable paving can be used for parking lots allowing the rain and melting snow to soak in rather than run off. Parking lots should be designed to drain into catch basins, filter strips, and stormwater ponds rather than directly into the storm sewer system. For more information, please click here. 

Waste and Material Storage

Rainwater that falls in dumpsters or onto raw materials can wash into storm drains, untreated. Dumpsters should be regularly inspected and any chemicals should be stored with a tight fitting lid. For more tips, please click here.

Is your dumpster or compactor creating stormwater pollution? Check out this Dumpster Maintenance Brochure for tips on doing your part to keep waterways clean. 

Equipment Maintenance

Gasoline, oil, and grease from equipment can flow untreated into storm drains and pollute waterways. Use drip pans to catch fluids and keep materials like sand and kitty litter on hand to help dry up small spills. Fix leaks and clean up all spills as soon as possible.

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