MassHealth Transportation Program

This service is for non-emergency medical trips only and is available to MassHealth, including CommonHealth, (Medicaid benefits) members, and to Massachusetts Commission for the Blind clients.  However, people who are receiving Emergency Aid for the Elderly, Disabled and Children (EAEDC) are not eligible for the service. 

This program provides transportation service to medical appointments when an individual is unable to access public or private transportation.  The recipient’s medical providers must authorize the need for transportation to their office by completing a Prescription for Transportation (PT-1) Form.  A separate PT-1 Form must be submitted for each medical provider a client visits.  Once approved, individuals must call at least three days in advance of their scheduled appointment in order to schedule transportation. 

 For additional information on this program, call 1-800- 841-2900.