U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Winter Warming Center aerial view

Winter Warming Center

Human Service Programs

The Winter Warming Center is a welcoming and safe drop-in center where unsheltered adults can spend the night and be safe from the environmental hazards of the street during the winter months. The Warming Center is located in the basement of the Cambridge Senior Center (806 Massachusetts Ave.). Guests use the entrance on Green Street to access the building.

For the 2023-2024 season, which runs December 1, 2023 through April 30, 2024, the Winter Warming Center will be available seven days a week from 7:00 p.m. to 7:00 a.m. In addition to a safe space, adults experiencing homelessness will be able to access beverages and a meal, bathrooms, and the ability to rest on a yoga mat on the floor. The maximum number of individuals allowed in the Warming Center will be 35 people.

Our primary concern is to ensure optimal health and safety for all guests, staff, and nearby neighbors. The Winter Warming Center aims to do this on a foundation of respect, dignity, and welcome for all, despite the experiences and challenges that individuals are facing.

Maureen Cunningham, BayCove Human Services
Phone: 781-375-5558
Email: mcunningham@baycove.org

Winter Warming Center location


Common Questions

How will guests be supported at the Warming Center?

At all times, the maximum number of individuals allowed in the Warming Center will be 35 people in order to comply with social distancing and public health guidelines.

Guests will have access to a safe space, beverages and a meal, bathrooms, and the ability to rest on a yoga mat on the floor. They will also be assisted in connecting to first responders regarding all serious health and safety concerns. Additionally, information regarding other community services will be available, including direct access to the Cambridge Coordinated Access Network (C-CAN) to be assessed for potential housing opportunities.

Who operates the Winter Warming Center?

Bay Cove Human Services operates the Winter Warming Center, in addition to shelter and outreach services in Cambridge. They also have experience with operating a night center and warming center in Boston.

How do staff work with other community partners?

Bay Cove staff work with multiple City departments, the Cambridge Police Department, first responders, outreach teams, and other homeless service providers to operate the Winter Warming Center. Outreach and police partners support Warming Center operations by helping to identify individuals who are residing outdoors during extreme weather and are interested in getting indoors for the evening.

Why did Cambridge open a Winter Warming Center for persons experiencing homelessness who are currently staying outdoors?

Our community identified the need for additional resources for adult individuals in Cambridge who are not able to stay in conventional shelters due to personal circumstances or mental health conditions. These individuals sleep outdoors by default and are subject to hazardous conditions, especially during the winter months. 

What are the goals of the Warming Center?

The objective is to provide a welcoming, low threshold, indoor overnight service that will provide food, a safe place to rest, and protection from inclement weather. Information regarding community resources and services will also be available.

How will you prevent lingering/other neighborhood impacts outside the Winter Warming Center?

The Winter Warming Center is intended to ensure optimal health and safety for all guests, staff, and nearby neighbors. Guests will be welcomed to the space through an intake process on the interior of the building, thereby limiting time spent outdoors. Staff will monitor guests during outside breaks. The Cambridge Police Department has also committed to assigning an officer to the area during the warming center season.

Page was posted on 1/2/2018 11:57 AM
Page was last modified on 3/28/2024 3:31 PM
Contact Us

How can we help?

Please provide as much detail below as possible so City staff can respond to your inquiry:

As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper.

Read our complete privacy statement

Service Requests

Enter a service request via SeeClickFix for things like missed trash pickups, potholes, etc.