Informational Alert | Coronavirus Updates
NOTICE: The Fire Prevention Bureau will be open to members of the public, by appointment only, Monday through Thursday from 8 a.m. to 10 a.m. and 2 p.m. to 4 p.m. to conduct plan reviews and other Fire Prevention related matters. Appointments are also available for on-site project completion inspections Monday through Thursday from 10 a.m. to 2 p.m. Appointments can be made by calling 617-349-4921 or emailing Residential smoke and carbon monoxide detector inspections have also resumed. Appointments and payments for inspections of properties sold after July 8, 2020 must be made online; appointments for inspections of properties sold between March 20 and July 8, 2020 can be made by calling 617-349-4921.

Cambridge Fire

ladder 3 phot The mission of the Cambridge Fire Department is to protect the lives and property of the people of Cambridge from fires, natural and man-made disasters, and hazardous materials incidents; to save lives by providing emergency medical services; to prevent fires through prevention and education programs; to provide defense against terrorist attacks; and to provide a work environment that values cultural diversity and is free of harassment and discrimination.

Tips and FAQs

Service Fees Associated with Online Payments

Why does the City charge service fees via the website?
Municipalities cannot legally absorb the costs for credit card or e-check transactions for any online payments.

What does the service fee cover?
The fees associated with online payments are assessed by the third party for the handling, bank processing, transaction fees and delivery of online payment services offered to the taxpayer. The City does not receive any revenue from the service fees collected.

Is the City competitive with other cities and towns in regards to the service fees?
All municipalities are paying approximately the same costs for service fees per transaction.

Do other cities or towns pass on service fees?
Based on our research, all other municipalities pass on the service fees for online payments. This is not a cost traditionally offered by cities and towns.

Service Fee Table

Credit Cards Accepted E-Checks Accepted
  • VISA
  • Mastercard
  • Discover
  • American Express

Fee: $3.00 flat fee per transaction

Electronic Check (ACH) via bank account.
Please note: this payment method is currently unavailable.

Fee: $1.00 flat fee per transaction

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Service Requests

Enter a service request via Commonwealth Connect for things like missed trash pickups, potholes, etc., click here