U.S. flag

An official website of the United States government

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Library Social Worker Services

The Library Social Work Team is composed of the library’s licensed social worker and a team of social work interns. The social work team is available to meet one-on-one for appointments, or Drop-In hours on Monday afternoons from 2pm-5pm.

The Social Work Team acts as a bridge to connect individuals to services and appropriate resources. Below is a list of services that the team is able to provide and make referrals for:

Benefits:

  • Assist with applying for MassHealth, SNAP, Cash Assistance, and Assurance Wireless

Housing:

  • Assist with applying to Cambridge Housing Authority (CHA) and The Common Housing Application for Massachusetts Public Housing (CHAMP)
  • Empower patrons to make calls to shelters
  • Assist with housing/apartment search and provide resource guides

Mental Health Support:

  • Assist with finding a therapist and assist with reaching out

Substance Use:

  • Assist with making calls to Detox or Outpatient Treatment Programs

Employment:

  • Assist with resume writing and finding job listings

Immigration:

  • Refer out to specialized agencies

Tech support:

  • Will assist with navigating websites and  various online applications

Material Goods:

  • Refer out to specialized agencies

 

For questions or for more information please call or text (857) 259-2647 or email us at cplsocialwork@cambridgema.gov and a member of the team will get back to you.

Contact Us

How can we help?

Please provide as much detail below as possible so City staff can respond to your inquiry:

As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper.

Read our complete privacy statement


Service Requests

Enter a service request via SeeClickFix for things like missed trash pickups, potholes, etc., click here