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Library Social Worker Services

The Library Social Work Team is composed of the library’s licensed social worker and a team of social work interns. The social work team is available to meet one-on-one for appointments, or Drop-In hours on Monday afternoons from 2pm-5pm.

The Social Work Team acts as a bridge to connect individuals to services and appropriate resources. Below is a list of services that the team is able to provide and make referrals for:


  • Assist with applying for MassHealth, SNAP, Cash Assistance, and Assurance Wireless


  • Assist with applying to Cambridge Housing Authority (CHA) and The Common Housing Application for Massachusetts Public Housing (CHAMP)
  • Empower patrons to make calls to shelters
  • Assist with housing/apartment search and provide resource guides

Mental Health Support:

  • Assist with finding a therapist and assist with reaching out

Substance Use:

  • Assist with making calls to Detox or Outpatient Treatment Programs


  • Assist with resume writing and finding job listings


  • Refer out to specialized agencies

Tech support:

  • Will assist with navigating websites and  various online applications

Material Goods:

  • Refer out to specialized agencies


For questions or for more information please call or text (857) 259-2647 or email us at cplsocialwork@cambridgema.gov and a member of the team will get back to you.

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