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The most common types of complaints are: no heat, insufficient hot water, plumbing problems, cross metering, egress obstruction, rodent infestation, hoarding, rubbish, landlord maintenance responsibilities.

The Inspectional Services Department (ISD) is responsible for the enforcement all laws and related City ordinances that pertain to the Massachusetts State Building Code and certain articles of the State Sanitary Code. ISD also enforces the Zoning Ordinance.

Meeting minutes of the Mid Cambridge Neighborhood Conservation District Commission meeting held October 3rd, 2011

Working with the Department of Public Works, the Open Data team has created a new collection of data sets exploring the City’s waste production over time.

The Cambridge Conservation Commission is teaming up with the New England Flower Society to offer an Urban Gardening Series of four, free classes from January through April. These sessions are designed to help city dwellers grow healthy, sustainable, and beautiful urban gardens.

Meeting minutes of the Mid Cambridge Neighborhood Conservation District Commission held on March 2, 2020

Meeting minutes of the Recycling Advisory Committee meeting held November 12, 2025

Information about curbside recycling in Cambridge

A description of the Cambridge Water Departments Water Purification Process

Some appliances, large or bulky items require a permit for disposal. Residents must purchase permits from Public Works in advance to schedule pickup of the items.