Guidelines for Calling 911
911 is for emergencies only. 911 Dispatchers answer both 911 calls as well as general or business calls made to the Cambridge Police and Cambridge Fire business numbers (617-349-3300 for Police and 617-349-4900 for Fire) as well as other public safety non-911 numbers. Reserving 911 for emergencies enables 911 dispatchers to easily recognize and give highest priority to emergency callers while still being able to receive and promptly answer calls for service or non-emergency calls.
Statement from the City Manager on Temporary Emergency Shelter
Throughout this Public Health crisis, I have worked closely with the City’s Public Health team to ensure that we are making the most informed decisions possible to protect the health and welfare of the entire Cambridge community. As part of that effort, we have been working to identify options to care for our homeless community or those unable to safely isolate or quarantine at their residence during this time.