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The City of Cambridge is pleased to announce the public launch of a tool we’ve been using internally to measure and improve how the City responds to SeeClickFix (311) service requests. The Cambridge 311 Performance Dashboard is our performance yardstick. It's the same tool our teams rely on every day to stay on track, and now we’re giving you access to it too.

In the 2-day period of Friday & Saturday, February 3rd and 4th, 2023, fire companies across the city responded to numerous emergency calls for service.

Polity Research Consulting conducted a random telephone survey of 400 adult residents of the City of Cambridge from September 11 to September 17, 2024.

The Parking Registration Form is a required form intended to notify all relevant City departments about a change in parking supply or layout in Cambridge.

The results from this survey indicate that overall resident views of the City of Cambridge remain positive—although some key measures have reverted back to less positive 2014 levels. On perhaps the most all encompassing measure of resident sentiment, “extreme” satisfaction with overall experiences with the city remains at the record high level for the 18-year history of this survey program.

In this issue, we’ll go behind the scenes of some of the City of Cambridge’s unique programs and how they are impacting the community. Learn how the City is helping families meet their basic needs, building community, and investing in new projects. Read about these and several other stories to see the City’s dedication to the overall wellness, safety, and vibrancy of Cambridge.

Transportation is an important part of what makes Cambridge the vibrant, lively City it is. More people are choosing to walk, bike, bus, and take the subway. In this issue, read about Cambridge’s commitment to improving infrastructure. Learn how the City is prioritizing safety, equity, accessibility, and education. And meet some of the people behind the scenes leading this work!

The Information Technology Department (ITD) provides centralized technology services to support municipal operations, the Cambridge Open Data Program, The Geographical Information System, and the City websites.

Everyone 6 months and older can get flu and COVID-19 vaccines this fall at the five clinics being held around the City.

The Community Development Department (CDD) guides planning and future growth in a manner that best supports the overall health, sustainability and diversity of the city.