Get to Know Serena Franks
Serena Franks, Assistant Director of Operations at the Emergency Communications Department, knows that no one dials 911 on their best day. But despite the intensity, the opportunity to serve members of the community in need is why she loves her job.
City Manager Provides Annual Performance Review
The City Manager Performance Review process enables greater accountability, transparency, and feedback. This is the second year we have conducted a City Manager Performance Review. This review is the result of a structured process that began with approving the performance review process and City Manager Goals at the April 12 Government Operations Committee meeting. We held a mid-year check-in at the August 5 Government Operations Committee. This next step, submitting an annual review of goals and performance by November 15 will be followed by the City Council’s formal evaluation delivered at a Special City Council Meeting on December 11.