File a complaint against a police employee
Complaints will be accepted from any source, whether made in person (125 Sixth St.), by mail, or over the phone (617-349-3384). You may also submit a complaint via e-mail.
Request a Housing Inspection
The most common types of complaints are: no heat, insufficient hot water, plumbing problems, cross metering, egress obstruction, rodent infestation, hoarding, rubbish, landlord maintenance responsibilities.
CORI Form
Criminal Offender Record Information (CORI) Acknowledgment Form
Community Update from City Manager Huang
Read City Manager Huang's Community Update regarding the Middlesex District Attorney’s Office release of the full inquest report into the fatal police shooting of Sayed Arif Faisal, which occurred on January 4, 2023.