Apply Online
You will be required to attach a completed CORI Form and a copy of your valid Massachusetts Driver's License to the online application.
An applicant for a Cambridge taxicab driver’s license must be at least 18 years of age and a licensed Massachusetts driver for at least one year.
Once the Hackney Officer reviews your application and runs the background check, a hearing date will be set before the Board of License Commissioners. If granted, the Hackney officer will reach out to you to set a date to have your photo taken for your Hackney ID Card.
You can file a complaint against a driver of a Cambridge licensed taxicab with our office. Contact our Hackney Police Officer at 617 349-6146 for a complaint form or download the online form in the documents section of this website and mail/return to Cambridge Licence Commission. It should be noted here that all Cambridge Taxicabs are required to have the Taxicab License Number (Medallion) in the following locations: inside the cab on the right rear passenger's window, on the rate cards that are attached to either the partition or the dashboard; the license number is also found on the on the rear of the outside of the cab, on the Medallion plate, and on both rear quarter panels. That number, in addition to the date and the time the incident occurred, is extremely important in expediting an investigation.
The Hackney Driver’s license must be renewed annually. It is done through the online permitting system on the month of the birthday of the driver. The driver must complete the process through the online portal. One cannot operate without a valid Hackney Driver’s License.