Informational Alert | Coronavirus Updates

The Traffic, Parking, and Transportation Department will be open to members of the public, by appointment only, for select services. Details about how to access these services online or book an in-person appointment are available on our street occupancy permit (moving vans, moving crates, and tool trucks), parking ticket, and parking permit (residents and visitors) pages. Call 617-349-4700 (voice), 711 (relay), or email for assistance.

Traffic, Parking, and Transportation

Photo of a bicyclist waiting to cross a street The Traffic, Parking, and Transportation Department (TP+T) oversees public parking and traffic operations, including pavement markings, crosswalks and bicycle lanes, operation of traffic signals, traffic study reviews, and permitting street obstructions and street closings. The department also oversees the Resident Permit Program. Additionally, TP&T works closely with other City departments in planning, reviewing, and developing proposals to improve the City’s infrastructure and encourages walking, bicycling and using transit.

Contact Us

How can we help?

Please provide as much detail below as possible so City staff can respond to your inquiry:

As a governmental entity, the Massachusetts Public Records Law applies to records made or received by the City. Any information received through use of this site is subject to the same provisions as information provided on paper.

Read our complete privacy statement

Service Requests

Enter a service request via Commonwealth Connect for things like missed trash pickups, potholes, etc.