Comcast Extends 60 Days of Free Internet Access for Low-Income Families to June 30

Comcast has extended its COVID-19 response polices through June 30, 2020. This includes a commitment to no disconnects or late fees, keeping business/outdoor WiFi Hotspots open nationally, giving customers unlimited data, and 60 days of free internet access for low-income families through Internet Essentials.

Internet Essentials is the nation’s largest and most comprehensive broadband adoption program. Comcast is extending their offer of 60 days of complimentary service for new customers through June 30. Internet Essentials is normally available to all qualified low-income households for $9.95/month. For more information, visit www.internetessentials.com.

More information on Comcast Internet Essentials and how to apply can be found in the Internet Essentials Online Application and flyers, which are also available in Arabic, Traditional Chinese, Haitian Creole, Portuguese, and Spanish on our Multilingual Help page.

Comcast made the following commitments that will be extended into the summer:

  • No Disconnects and Waiving Late Fees: Comcast will not disconnect a customer’s Xfinity Internet, Xfinity Mobile, or Xfinity Voice service, and Comcast will waive late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams are available to offer flexible payment options or help find other solutions.
  • Xfinity WiFi Free for Everyone: Xfinity WiFi hotspots in business and outdoor locations across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi.
  • Pausing Our Data Plan: With so many people working and educating from home, Comcast wants customers to access the internet without thinking about data plans. While the vast majority of our customers do not come close to using 1TB of data in a month, Comcast is pushing their data plans to give all customers unlimited data for no additional charge.
  • Internet Essentials: Internet Essentials is the nation’s largest and most comprehensive broadband adoption program. Comcast is extending their offer of 60 days of complimentary service for new customers through June 30. Internet Essentials is normally available to all qualified low-income households for $9.95/month. For more information, visitwww.internetessentials.com.
Page was posted on 5/6/2020 4:53 PM
Page was last modified on 5/7/2020 4:25 PM
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