Data Program Strategic Plan

The City of Cambridge has made great progress with its open data program, and we have big plans for the future! We invite you to review our strategic plan for data analytics & open data. This plan lays out our goals and objectives for growing and transforming the program through the year 2025. We invite you to review the plan and provide feedback through the accompanying public comment form.

Our Mission: Help the City of Cambridge leverage data to improve transparency, efficiency, and innovation so that Cambridge becomes an even better place to live, visit, work, and do business.

Our Vision: The wellbeing of residents, visitors, workers, and organizations in Cambridge is improved through the use of data and analytics, which help make the delivery of city services more transparent, efficient, and innovative. Residents are better informed, engaged, and empowered because they have access to open data and data-driven insights. Data is governed wisely and strategically throughout the organization so that all datasets—whether open or internal—balance transparency and usability with privacy and security. City datasets are timely, accessible, usable, and understandable. Insights gleaned from data are clearly communicated, accurate, and actionable. City staff and leadership can effectively and ethically use data to track performance, investigate trends, and improve decision-making. The Data Analytics and Open Data Program not only provides City departments with analytical support, but also builds analytical capacity across City departments so that all municipal employees feel empowered to use data to achieve their mission.