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This modern facility is designed to provide critical resources to enhance the department's training capabilities, maintain certifications, and provide a hands-on, immersive experience to ensure firefighters can respond effectively to any emergency further supporting the department’s ability to protect the community.

Xochitl Gonzalez, Navigating Solo, Film in Translation, and More!

As part of this year’s National Telecommunicators Week celebration, Emergency Communications is looking to hear from the community and better understand how dispatchers have helped residents. The Department is looking to have residents submit their stories, provide words of encouragement, and demonstrate thanks to show dispatchers how valuable they are.

Serena Franks, Assistant Director of Operations at the Emergency Communications Department, knows that no one dials 911 on their best day. But despite the intensity, the opportunity to serve members of the community in need is why she loves her job.

As part of this year’s National Telecommunicators Week celebration, Emergency Communications is looking to hear from the community and better understand how dispatchers have helped residents. The Department is asking residents to submit a write-up on support they received from a dispatcher or just provide words of encouragement or gratitude for the work that dispatchers do.

The Commonwealth of Massachusetts has announced the opening of a Safety Net Family Shelter at the Middlesex South Registry of Deeds Building, located at 208 Cambridge Street in East Cambridge. This initiative aims to provide shelter for families eligible for Emergency Assistance (EA) when they cannot be immediately placed into an EA unit.

If you paid for funeral costs for someone who died from COVID-19 after January 20, 2020, FEMA’s Funeral Assistance Program may be able to help by providing up to $9,000 for expenses.

The Community Safety Department’s CARE Team launched in 2024, providing an unarmed, compassionate response to mental health crises, well-being checks, and other non-criminal emergencies. By the end of the year, they responded to nearly 200 emergency calls, assisted over 150 community members, and removed 1,600 needles from public spaces, with 94% of calls requiring no police involvement. In collaboration with local organizations and the Cambridge Police Department, the CARE Team also offers case management and referrals, helping residents access shelter, addiction treatment, housing support, and other essential services.

If you become trapped or need assistance to escape, call 911

The City of Cambridge today announced that all City-sponsored community events, athletic events, events permitted for the use of City parks, or other City-sponsored public gatherings will be cancelled through October 4, 2020, or postponed to a later date. All prior approvals for events or gatherings are revoked.