City Services

City Offices

  • To help mitigate the effect of COVID-19, the City of Cambridge municipal buildings are closed until further notice.
  • With City offices closed, critical City services continue, and there are also some City services available for residents to access online while offices are closed.

Events and Programs

Parks

  • On March 23, all basketball and tennis courts were closed until further notice in order to encourage people to practice social distancing. This continues until at least Phase 2.
  • Playgrounds (areas with play structures of any kind) are closed until further notice. This continues until at least Phase 2.
  • Parks, community gardens, and fields, will remain open for passive use. No congregating, group activities or game playing is allowed. This continues until at least Phase 2. 
  • Grass mowing and more extensive cleanup begins June 1.
  • Community Gardens are OPEN and water was turned on the week of May 18. Click here for Community Garden Guidance During COVID-19
  • The Dog Park at Danehy Park along with the playgrounds, courts, and bathrooms are closed until further notice. This continues until at least Phase 2.
  • Dedicated Off-Leash spaces are CLOSED due to concerns about ability to practice social distancing. This continues until at least Phase 2.
    • Dedicated off leash spaces are specific areas where the primary use is to allow dog owners to have their dogs off leash. These areas are generally fenced in to avoid potential conflicts with other users or passersby, and facilitate the containment of the dog(s).
    • Dedicated off leash spaces are often located within larger parks and open spaces. All dogs must be leashed in park areas outside of the off leash area, prior to entering and upon leaving the dedicated off leash space. The following dedicated off leash spaces are closed until further notice. This continues until at least Phase 2:
      • Pacific Street Park (Cambridgeport) - A dedicated off leash space located at Pacific Street Park, at Tudor Street between Pacific Street and Sidney Street.
      • Danehy Park (Neighborhood Nine) - A dedicated off leash space located at Danehy Park, near the New Street entrance to the park.
      • Giacobbe Dog Run (North Cambridge) - A dedicated off leash space located behind the Anderson Courts near the intersection of Pemberton Street and Yerxa Road. 

Street Cleaning

  • Street cleaning will RESUME on June 1, 2020. The City will be sending street sweepers through their normal routes; however, residents will NOT be required to move their cars, but it would appreciated if they did. Starting July 1st 2020, the City will require cars to move for street cleaning.

Traffic & Parking

Solid Waste

  • Trash, Recycling, Compost, and Yard Waste collection remain on schedule. Please note, that in order to comply with social distancing practices, Public Works has had to limit the number of passengers in trucks. This means limited capacity for curbside collections. For this reason, we will be collecting compost bins with regular trash collection. Our Zero Waste goals are important to us, but employee and public safety comes first. We are asking that residents continue to place food scraps in the lockable GREEN BIN to protect against rodents. We will resume normal collection services as soon as we are able to do so safely.
  • Mattress Collection remains ON SCHEDULE. Visit www.cambridgema.gov/Mattress to schedule pick up.
  • Large Appliance and TV (White Goods) Collection has been SUSPENDED until further notice.
  • Recycling Center is CLOSED until further notice

Fuel Assistance

  • The City’s Fuel Assistance Program, which helps eligible Cambridge residents pay their heating bills, has been extended until Friday, May 29, 2020. Additionally, if your household has had a change in income or household size since you completed your application, you may request another review of the Department of Human Service Program’s previous decision of eligibility (amount of assistance) or ineligibility. For more information, click here.

Engineering

  • On May 25, construction in the City was allowed to resume in phases, beginning with site safety prep work to ensure compliance with new guidelines of the COVID-19 Control Plan. Additional phases will include resuming already permitted street and sidewalk work, City building projects, existing construction projects and finally, newly permitted work. For complete details, please see the Amended Temporary Emergency Construction Order.

Forestry

  • A priority pruning and hazardous tree removal crew has been working on a two day a week basis. A three days a week rotation will start June 1.
  • The planting contractor has 3 trucks watering trees planted within the last 2 years. They are watering from 310 a.m., 5 days a week.
  • Forestry crews will begin placing gator bags around trees that the department is responsible for watering.
  • A reduced spring planting is scheduled to start June 1, with the goal to plant 200 trees (weather dependent).
  • Our pruning contractor will start maintenance pruning on June 1.
  • Emerald Ash Borer treatments are scheduled to start by the end of June or early July.
  • We are reviewing and issuing tree removal permit applications.

Streets, Sidewalks and Sewer

  • One Crew On-Site: a single 2-person crew, on a rotation, will remain available to perform routine inspection of sewer, respond to backup issues and to address any safety-related street and sidewalk issues. Additional crews will be available on an on-call basis. The Street Division is on-call to address safety-related street and sidewalk issues.

Cemetery

  • Cemetery is OPEN with some restrictions: Crews are working with funeral directors and visitors to maintain social distancing recommendations. Cemetery gates will remain open for visitors, but visitors are ask to keep a distance of at least 6 feet between themselves and other people. Gates will closed during graveside ceremonies in order to adhere to the state’s guidelines regarding gatherings of 25 people or more.

Finance

  • Real Estate and Property Tax Update of 4-20-20The City is extending the due date for Second Half Real Estate and Property Tax bills until June 1, 2020. Interest and other penalties on late payments made on property tax bills will be waived if payments are made by June 29, 2020. Real Estate and Property Tax bills are currently available online at cambridgema.gov/paybill. Because property tax revenue is the largest source of City revenue, which allows the continuance of essential City services, property owners who are able to pay on-time are encouraged to do so as to make it possible for the City to accept late payments for those who need relief.
  • Extension of Due Date for Exemption and Deferral Applications 4-6-20: The City is extending the due date under G.L. c. 59, § 59 for applications for exemptions from April 1, 2020 to a date not later than June 1, 2020. This extension will automatically apply to deferrals under G.L. c. 59, § 5[18A] and [41A], residential exemptions under G.L. c. 59, § 5C and small commercial exemptions under G.L. c. 59, § 5I.
  • Excise Tax and Water/Sewer Payments Update 4-6-20: Interest and other penalties on late payments made on Excise Tax and water/sewer bills with due dates after March 10, 2020 will be waived if payments are made before June 29, 2020.
  • The City of Cambridge will temporarily absorb all credit card and ACH fees relating to online payments of Real Estate, Personal Property, Water Bills, etc., paid through our Invoice Cloud payment portal. This change is effective immediately and will remain until further notice.
  • Second Half Property Tax bills were mailed in April. Property Tax bills can be accessed or paid online by going to cambridgema.gov/paybill. The City of Cambridge is temporarily absorbing all credit card and ACH fees relating to online payments of Real Estate, Personal Property, Water Bills, etc., paid through our Invoice Cloud payment portal.
  • A Payment Mailbox is available in the rear of City Hall, 795 Mass. Ave. for taxpayers who wish to make payments (checks and money orders preferred) directly to the City. Taxpayers can also make online or mail payments. As a reminder, the City of Cambridge is temporarily absorbing all credit card and ACH fees relating to online payments of Real Estate, Personal Property, Water Bills, etc., paid through our Invoice Cloud payment portal. Individuals using the “Payment Mailbox” option should ensure that their payments are in a sealed envelope, contain a payment stub, and include the bill number, parcel ID, or other identifying information, including a phone number on their check. Individuals can use the “Payment Mailbox” to make Real Estate, Water/Sewer, Excise, Parking Ticket, or other payments.
Page was posted on 3/18/2020 6:52 PM
Page was last modified on 5/29/2020 4:32 PM
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