City Services

City Offices

  • As City of Cambridge buildings, departments, and services plan for a safe and limited reopening to the public, the most up-to-date information about each department and how to get in touch with them, schedule an in-person appointment, etc. is available at www.cambridgema.gov/hours
  • With City offices open to the public by appointment only, critical City services continue, and there are many available for residents to access online.

Events and Programs

Parks

  • Parks, Community Gardens, and Athletic Fields – open for passive use
  • Golf Course – open by reservation only, with restrictions
  • Tennis Courts – open
  • Dog Parks – open
  • Riverbend Park  – open on Saturdays and Sundays
  • Basketball Courts – open for non-contact drills only. No pickup games or scrimmages allowed.
  • Tot Lots, Playgrounds, and Play Structures – open
  • Water Play Features – open
  • Gold Star PoolThe Gold Star Pool is now open for swimming 7 days per week, from 11:00 a.m. - 6:30 p.m., and the swimming season has been extended through September 27. Use of the pool is free and only open to Cambridge residents. More information is available here.

Street Cleaning

  • Street cleaning has resumed in the City of Cambridge. As of July 1, street cleaning parking restrictions are being enforced. To sign up for reminders via email and text, please visit cambridgema.gov/subscribe.

Traffic & Parking

  • 2019 Resident and Visitor Parking Permits will expire on Saturday, August 15, 2020. After this date, vehicles without 2020 Parking Permits will receive tickets when parked in areas designated “Parking by Permit Only.”
    • Residents who still need to renew 2019 Parking Permits can renew online, by mail, or in person. Applications submitted online or by mail must be sent in before July 31 to ensure time for processing and mailing.
    • Due to the COVID-19 pandemic, the City of Cambridge had previously been extending the expiration date of 2019 Resident and Visitor Parking Permits. Information about how to apply for or renew Parking Permits is available at cambridgema.gov/parking-permits.
  • On June 5, the Traffic, Parking, and Transportation Department announced that all parking regulations, including meter payment requirements, will be in effect starting June 15.
  • All parking ticket disputes and hearings are currently on hold, and staff will resume reviewing disputes and holding hearings once offices re-open.
  • Contact parkingservices@cambridgema.gov with questions about permits, tickets, disputes, and/or hearings.

Solid Waste

  • Trash, Recycling, Compost, and Yard Waste collection remain on schedule. Please note, that in order to comply with social distancing practices, Public Works has had to limit the number of passengers in trucks. This means limited capacity for curbside collections. For this reason, we will be collecting compost bins with regular trash collection. Our Zero Waste goals are important to us, but employee and public safety comes first. We are asking that residents continue to place food scraps in the lockable GREEN BIN to protect against rodents. We will resume normal collection services as soon as we are able to do so safely.
  • Compost Drop-Off locations are OPEN and will not be collected as trash. Find a list of drop-off locations here.
  • Mattress, TV, and other Large Item collection is ON SCHEDULE. Visit CambridgeMA.gov/Recycle to schedule a collection.
  • The Recycling Center is now open on Tuesdays 4pm-7:30pm and Saturdays 9am-4pm. Due to COVID-19, there are extra safety protocols being implemented. Please review changes here.

Engineering & Construction

  • Construction is progressing under the City’s COVID-19 Control Plan for Construction. In addition to the stringent safety guidelines required by the State, all contractors must submit to the Inspectional Services Department or Department of Public Works, as appropriate, a COVID-19 Control Plan for Cambridge on permitted projects. This plan will require:
    • A cleaning and decontamination checklist; The number of workers expected on the job site; and
    • No non-essential personnel may be present at the worksite.
    • Additionally, contractors will be encouraged, and in some cases required, to conduct a site-specific risk analysis and enhanced COVID-19 safety plan for more complex projects.

Forestry

  • Forestry is back up to full capacity for daily operations
  • The water by bike program took place through the summer with 6 interns
  • Adopt-a-Tree signs are being placed in high visibility locations throughout the city
  • 400 bare root trees will be planted this fall starting in mid-November. Planting locations will be prepped in the coming weeks.
  • Emerald Ash Borer treatments were a success

Streets, Sidewalks and Sewer

  • Maintenance and improvements continue as normal with necessary precautions to prevent the spread of COVID-19.

Cemetery

  • Cemetery is OPEN with some restrictions: Crews are working with funeral directors and visitors to maintain social distancing recommendations. Cemetery gates will remain open for visitors, but visitors should keep a distance of at least 6 feet between themselves and other people. Gates will closed during graveside ceremonies in order to encourage social distancing.

Finance

  • The City of Cambridge will temporarily absorb all credit card and ACH fees relating to online payments of Water/Sewer Bills and Motor Vehicle Excise Bills paid through our Invoice Cloud payment portal. 
  • White Drop Box for Payments Located Behind Cambridge City Hall at 795 Massachusetts Avenue for taxpayers who wish to make payments (checks and money orders only) directly to the City. Taxpayers can also make online payments or mail payments, The City of Cambridge is temporarily absorbing all credit card and ACH fees relating to online payments of Water/Sewer Bills and Motor Vehicle Excise Bills, paid through our Invoice Cloud payment portal. Individuals using the “Payment Mailbox” option should ensure that their payments are in a sealed envelope, contain a payment stub, and include the bill number, parcel ID, or other identifying information, including a phone number on their check. Individuals can use the “Payment Mailbox” to make Real Estate, Water/Sewer, Excise, Parking Ticket, or other payments. Individuals should not make cash payments via the payment mailbox. Payments are considered made when received by the Collector. We do not accept postmarked or mailing dates. Please plan accordingly when mailing payments or using the Payment Drop Box.
Page was posted on 3/18/2020 6:52 PM
Page was last modified on 10/22/2020 3:16 PM
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