City Services

City Offices

  • As City of Cambridge buildings, departments, and services plan for a safe and limited reopening to the public, the most up-to-date information about each department and how to get in touch with them, schedule an in-person appointment, etc. is available at
  • With City offices open to the public by appointment only, critical City services continue, and there are many available for residents to access online.

Events and Programs


  • Parks, Community Gardens, and Athletic Fields – open for passive use
  • Golf Course – open by reservation only, with restrictions
  • Tennis Courts – open
  • Dog Parks – open
  • Riverbend Park  – open on Saturdays and Sundays
  • Basketball Courts – open for non-contact drills only. No pickup games or scrimmages allowed.
  • Tot Lots, Playgrounds, and Play Structures – open
  • Water Play Features – open
  • Gold Star Pool – remains closed while under construction. Tentative completion date of mid-August.
    • The Gold Star Pool is currently undergoing systems testing as the project enters its final phases of construction on both the pools and the pool house.  In order to adequately test the pool systems for quality, a standard practice in new aquatic facilities, both the beginner and lap pool have been filled with water.  Over the next few weeks, water quality and pool systems will be tested and monitored. We look forward to welcoming back the community to the new public facility in mid-to-late August once testing and final site preparations are completed. An official opening date will be announce in the coming weeks. For more information regarding the status of this project, please visit 

Street Cleaning

  • Street cleaning has resumed in the City of Cambridge. Beginning Wednesday, July 1st, street cleaning parking restrictions will be enforced. To sign up for reminders via email and text, please visit

Traffic & Parking

  • 2019 Resident and Visitor Parking Permits will expire on Saturday, August 15, 2020. After this date, vehicles without 2020 Parking Permits will receive tickets when parked in areas designated “Parking by Permit Only.”
    • Residents who still need to renew 2019 Parking Permits can renew online, by mail, or in person. Applications submitted online or by mail must be sent in before July 31 to ensure time for processing and mailing.
    • Due to the COVID-19 pandemic, the City of Cambridge had previously been extending the expiration date of 2019 Resident and Visitor Parking Permits. Information about how to apply for or renew Parking Permits is available at
  • On June 5, the Traffic, Parking, and Transportation Department announced that all parking regulations, including meter payment requirements, will be in effect starting June 15.
  • All parking ticket disputes and hearings are currently on hold, and staff will resume reviewing disputes and holding hearings once offices re-open.
  • Contact with questions about permits, tickets, disputes, and/or hearings.

Solid Waste

  • Trash, Recycling, Compost, and Yard Waste collection remain on schedule. Please note, that in order to comply with social distancing practices, Public Works has had to limit the number of passengers in trucks. This means limited capacity for curbside collections. For this reason, we will be collecting compost bins with regular trash collection. Our Zero Waste goals are important to us, but employee and public safety comes first. We are asking that residents continue to place food scraps in the lockable GREEN BIN to protect against rodents. We will resume normal collection services as soon as we are able to do so safely.
  • Compost Drop-Off locations are OPEN and will not be collected as trash. Find a list of drop-off locations here.
  • Mattress, TV, and other Large Item collection is ON SCHEDULE. Visit to schedule a collection.
  • The Recycling Center will be open on Saturdays ONLY through the end of the summer. Due to COVID-19, there are extra safety protocols being implemented. Please review the changes here.

Engineering & Construction

  • On May 25, construction in the City was allowed to resume in phases, beginning with site safety prep work to ensure compliance with new guidelines of the COVID-19 Control Plan. Additional phases will include resuming already permitted street and sidewalk work, City building projects, existing construction projects and finally, newly permitted work. For complete details, please see the Amended Temporary Emergency Construction Order.
    • Phase 1, beginning May 25, will add site safety prep work for projects previously permitted by Inspectional Services (ISD) and Public Works (DPW). Forthcoming amendments to the City’s Temporary Emergency Construction Order issued on March 18 will modify the definition of essential construction to include work associated with COVID-19 restaurant modification needed to allow them to safely reopen;
    • Phase 2, beginning on June 1, will add horizontal construction, city building projects, 100% affordable housing developments, larger buildings (over 25,000 square feet) previously permitted by ISD or DPW;
    • Phase 3, beginning on June 15, will add all remaining existing construction previously permitted by ISD and DPW; and
    • Phase 4a, beginning on June 22, will add new permits for horizontal construction, roof, solar, siding, asbestos and trade permits.
    • Phase 4b, beginning on June 29, will add new permits.Permits can be submitted and pre-reviews will occur at any time, but permits will not be formally accepted or issued until this date.


  • A priority pruning and hazardous tree removal crew has been working on a two day a week basis. A three days a week rotation will start June 1.
  • The planting contractor has 3 trucks watering trees planted within the last 2 years. They are watering from 310 a.m., 5 days a week.
  • Forestry crews will begin placing gator bags around trees that the department is responsible for watering.
  • A reduced spring planting is scheduled to start June 1, with the goal to plant 200 trees (weather dependent).
  • Our pruning contractor will start maintenance pruning on June 1.
  • Emerald Ash Borer treatments are scheduled to start by the end of June or early July.
  • We are reviewing and issuing tree removal permit applications.

Streets, Sidewalks and Sewer

  • One Crew On-Site: a single 2-person crew, on a rotation, will remain available to perform routine inspection of sewer, respond to backup issues and to address any safety-related street and sidewalk issues. Additional crews will be available on an on-call basis. The Street Division is on-call to address safety-related street and sidewalk issues.


  • Cemetery is OPEN with some restrictions: Crews are working with funeral directors and visitors to maintain social distancing recommendations. Cemetery gates will remain open for visitors, but visitors should keep a distance of at least 6 feet between themselves and other people. Gates will closed during graveside ceremonies in order to encourage social distancing.


  • Real Estate and Property Tax Update of 4-20-20The City is extending the due date for Second Half Real Estate and Property Tax bills until June 1, 2020. Interest and other penalties on late payments made on property tax bills will be waived if payments are made by June 29, 2020. Real Estate and Property Tax bills are currently available online at Because property tax revenue is the largest source of City revenue, which allows the continuance of essential City services, property owners who are able to pay on-time are encouraged to do so as to make it possible for the City to accept late payments for those who need relief.
  • Extension of Due Date for Exemption and Deferral Applications 4-6-20: The City is extending the due date under G.L. c. 59, § 59 for applications for exemptions from April 1, 2020 to a date not later than June 1, 2020. This extension will automatically apply to deferrals under G.L. c. 59, § 5[18A] and [41A], residential exemptions under G.L. c. 59, § 5C and small commercial exemptions under G.L. c. 59, § 5I.
  • Excise Tax and Water/Sewer Payments Update 4-6-20: Interest and other penalties on late payments made on Excise Tax and water/sewer bills with due dates after March 10, 2020 will be waived if payments are made before June 29, 2020.
  • The City of Cambridge will temporarily absorb all credit card and ACH fees relating to online payments of Real Estate, Personal Property, Water Bills, etc., paid through our Invoice Cloud payment portal. This change is effective immediately and will remain until further notice.
  • Second Half Property Tax bills were mailed in April. Property Tax bills can be accessed or paid online by going to The City of Cambridge is temporarily absorbing all credit card and ACH fees relating to online payments of Real Estate, Personal Property, Water Bills, etc., paid through our Invoice Cloud payment portal.
  • A Payment Mailbox is available in the rear of City Hall, 795 Mass. Ave. for taxpayers who wish to make payments (checks and money orders preferred) directly to the City. Taxpayers can also make online or mail payments. As a reminder, the City of Cambridge is temporarily absorbing all credit card and ACH fees relating to online payments of Real Estate, Personal Property, Water Bills, etc., paid through our Invoice Cloud payment portal. Individuals using the “Payment Mailbox” option should ensure that their payments are in a sealed envelope, contain a payment stub, and include the bill number, parcel ID, or other identifying information, including a phone number on their check. Individuals can use the “Payment Mailbox” to make Real Estate, Water/Sewer, Excise, Parking Ticket, or other payments.
Page was posted on 3/18/2020 6:52 PM
Page was last modified on 7/28/2020 11:17 AM
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