Animal Commission
The Animal Control Office will be open to members of the public, by appointment only, Monday through Thursday from 11:00 a.m. to 2:00 p.m. to obtain a dog license, answer other regulatory questions, or provide general assistance. Appointments can be made online, by phone at 617-349-4376, or by email at animalcommission@cambridgema.gov. Appointments will be scheduled in 30-minute increments. If you miss your appointment, you will have to reschedule for another day.
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Cambridge Arts
The Cambridge Arts Council will be open to members of the public, by appointment only, Monday through Thursday from 10:00 a.m. 3:00 p.m. Appointments can be made by phone at 617-349-4380 or by email at cambridgearts@cambridgema.gov. Cambridge Arts will continue to provide regular weekly community check-ins and office hours virtually. To join the virtual office hours on Thursdays between 11:00 a.m. and 12:00 p.m., please contact Kirsten Swartz, Community Arts Administrator at kswartz@cambridgema.gov.
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Assessing Department
The Assessing Department will be open to members of the public, by appointment only, Monday through Thursday from 8:30 a.m. to 4:30 p.m. Appointments are available for residential exemptions, personal exemptions, excise tax abatements, and other services. Appointments can be made by phone at 617-349-4343 or by email at assessors@cambridgema.gov.
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City Clerk's Office
The City Clerk’s Office is accepting applications to marry by appointment, and appointments for other services, Monday through Thursday from 9:00 a.m. to 4:00 p.m. Appointments to marry can be made by calling 617-349-4260. Please be aware that due to social distancing requirements, only the parties to the marriage will be allowed in the office during their appointment. Appointments for other Clerk’s Office services can be made online, by phone or by email at cityclerk@cambridgema.gov. All appointments will be scheduled in 30-minute increments. If you miss your appointment, you will have to reschedule for another day.
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City Manager's Office
The City Manager's Office will be open to the public, by appointment only, Monday through Thursday from 8:30 a.m. to 5:00 p.m. Appointments can be made by phone at 617-349-4300 or by email at citymanager@cambridgema.gov.
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Commission on Immigrant Rights and Citizenship
The Commission on Immigrant Rights & Citizenship (CIRC) will be open to members of the public, by appointment only, on Mondays and Tuesdays from 8:30 a.m. to 4:30 p.m. Appointments can be made online, by phone at 617-349-9718, or by email at twabeto@cambridgema.gov.
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Community Development
CDD is open to the public, by appointment only, Monday through Thursday from 9:00 a.m. to 4:30 p.m. Appointments are available for affordable housing, zoning, business and entrepreneurship, Cambridge Energy Alliance, or general planning matters. If you need to meet with a specific person, please contact them directly to schedule an appointment. Housing appointments can be made by phone at 617-349-4622 or by email at housing@cambridgema.gov. Appointments for all other CDD matters can be made by phone at 617-349-4600 or by email at CDDat344@cambridgema.gov.
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Consumers' Council
The Consumers' Council will be open to members of the public, by appointment only, Monday through Thursday from 8:30 a.m. to 5:00 p.m. Appointments can be made online, by phone at 617-349-6150, or by email at consumer@cambridgema.gov. Appointments by phone or email are strongly encouraged to ensure you are connected with the appropriate services.
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Election Commission
The Election Commission will be open to members of the public, by appointment only, Monday through Thursday from 8:30 a.m. to 4:30 p.m. Appointments are available for voter registration, resident letters, Annual City Census and all other election related matters. Appointments can be made by phone at 617-349-4361 or by email at elections@cambridgema.gov. Appointments will be scheduled in 30-minute increments. If you miss your appointment, you will need to reschedule.
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Finance Department
The Finance Department will be open to members of the public, by appointment only, Monday through Thursday from 8:30 a.m. to 4:30 p.m. Appointments are available for tax title services, refund processing, registry hold releases, and other matters. Appointments can be made online, by phone at 617-349-4220, or by email at treasurer@cambridgema.gov.
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Fire Prevention Bureau
The Fire Prevention Bureau will be open to members of the public, by appointment only, Monday through Thursday from 8 a.m. to 10 a.m. and 2 p.m. to 4 p.m. to conduct plan reviews and other Fire Prevention related matters. Appointments are also available for on-site project completion inspections Monday through Thursday from 10 a.m. to 2 p.m. Appointments can be made by calling 617-349-4921 or emailing fprev@cambridgefire.org. Residential smoke and carbon monoxide detector inspections have also resumed. Appointments and payments for inspections of properties sold after July 8, 2020 must be made online; appointments for inspections of properties sold between March 20 and July 8, 2020 can be made by calling 617-349-4921.
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Historical Commission
The Historical Commission will be open to members of the public, by appointment only, Monday through Thursday from 8:30 a.m. to 5:00 p.m. for permitting and other regulatory questions, limited research assistance, and other general assistance. Appointments can be made online, by phone at 617-349-4683 or by email at histcomm@cambridgema.gov. Please provide the property address related to your appointment request or the nature of your regulatory question so that we can make arrangements with the appropriate staff person. Research questions that would require an appointment time longer than 30 minutes will continue to be handled by phone and email.
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Human Rights Commission
The Cambridge Human Rights Commission (CHRC) will be open to members of the public, by appointment only, on Wednesdays and Thursdays from 8:30 a.m. to 4:30 p.m. Appointments can be made online, by phone at 617-349-4396, or by email at crosa@cambridgema.gov.
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Inspectional Services
Inspectional Services will be open to members of the public, by appointment only, Monday through Thursday from 8:00 a.m. to 4:30 p.m. Appointments are available with building inspectors, sanitary inspectors, housing inspectors, and East and West Cambridge Trade Inspectors, as well as for general administration and zoning services (researching building files, submitting payment or documents, etc.). Appointments can be made online, by phone at 617-349-6100, or by email at isd@cambridgema.gov.
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LGBTQ+ Commission
The LGBTQ+ Commission will be open to members of the public, by appointment only, on Mondays from 8:30 a.m. to 4:30 p.m. Appointments can be made by phone at 617-349-3355 or by email at ajoselow@cambridgema.gov.
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Library
Contactless holds pickup is available at the Main Library. Request items and schedule pickup appointments online, by phone at 617-349-4040 or by email at library@cambridgema.gov.
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License Commission
The License Commission will be open to members of the public, by appointment only, Monday through Thursday from 11:00 a.m. to 3:00 p.m. Appointments are available for: new hackney, jitney or livery drivers; people who have to pay license or application fees in cash; or other matters. Appointments can be made online, by phone at 617-349-6140, or by email at license@cambridgema.gov. Appointments by phone or email are strongly encouraged to ensure you are connected with the appropriate services.
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Multi-Service Center
The Cambridge Multi-Service Center will be open to members of the public, by appointment only, Monday through Thursday from 8:30 a.m. to 4:30 p.m. Appointments are available for all forms of Multi-Service Center assistance and services. Appointments can be made by phone at 617-349-6340 or by walk-in when possible.
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Personnel Department
The Personnel Department will be open to members of the public, by appointment only, Monday through Thursday from 8:30 a.m. to 4:30 p.m. Appointments are available for job inquiries, seasonal lottery processing, benefits questions, or other matters. Appointments can be made by phone at 617-349-4332 or by email at employment@cambridgema.gov.
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Police Records Unit
The Cambridge Police Records Unit will be open to members of the public, by appointment only, Monday through Thursday from 8:30 a.m. to 5:00 p.m. for License to Carry (LTC) renewals and general assistance. Please note that fingerprint services for new LTC applications are not yet available. Appointments can be made by phone at 617-349-3336 or by email RecordsE-Mail@cambridgepolice.org.
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Police Review & Advisory Board
The Police Review & Advisory Board (PRAB) will be open to members of the public, by appointment only, on on Mondays and Tuesdays from 10:00 a.m. to 2:00 p.m. and Wednesdays and Thursdays from 8:30 a.m. to 4:30 p.m. Appointments can be made online, by phone at 617-349-6155, or by email at crosa@cambridgema.gov.
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Public Works Department
DPW offices at 147 Hampshire St. are open to the public, by appointment only, Monday through Thursday from 10:00 a.m. to 3:00 p.m. Appointments can be made by phone at 617-349-4800 or by email at theworks@cambridgema.gov. Individual staff are also available for appointments outside of these hours as needed; please contact the office with the details of your issue, and we will coordinate with the appropriate staff member. Many DPW services can be provided online, and DPW phones are staffed 24/7 to respond to urgent concerns.
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Purchasing Department
The Purchasing Department will be open to the public, by appointment only, Monday through Thursday from 8:30 a.m. to 4:30 p.m. Appointments can be made by phone at 617-349-4310 or by email at purchasing@cambridgema.gov. Appointments outside of these hours are available as needed to meet vendor-specific needs or deadlines. Please note that all bids will continue to be submitted through the lock-box at the rear entrance of City Hall, and bid openings will continue to be conducted over conference call as required by the state.
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Traffic, Parking + Transportation
The Traffic, Parking, and Transportation will be open to members of the public, by appointment only, Monday through Thursday from 9:00 a.m. to 5:00 p.m. and Friday from 9:00 a.m. to 12:00 p.m., for select services. Details about how to access these services online or book an in-person appointment are available on our street occupancy permit (moving vans, moving crates, and tool trucks), parking ticket, and parking permit (residents and visitors) pages. Call 617-349-4700 (voice), 711 (relay), or email tpt@cambridgema.gov for assistance.
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Veterans Services
The Veterans Services Department will be open to members of the public, by appointment only, on Monday through Thursday from 8:30 a.m. to 4:30 p.m. for various services. Please note that Veterans Life and Recreation Center workshops, public meetings, and networking events are not yet available. Appointments can be made by phone at 617-349-4760 or by email at veterans@cambridgema.gov, and will be scheduled in 30-60 minute increments. If you miss your appointment, you will need to reschedule. Veterans in crisis should call 911, the SAVE Team at 800-273-8253, or go to their nearest emergency department.
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